Business Information Analyst

SINGLAB TECHNOLOGIES PTE. LTD.; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Business Information Analyst to enhance operational efficiency and support business growth. This role involves translating complex processes into actionable insights, optimizing workflows, and contributing to e-commerce platform development. Ideal candidates will possess a blend of analytical and technical skills, with a passion for problem-solving and collaboration. Join a dynamic team that values creativity and initiative, and play a crucial role in driving business success through effective knowledge management and process automation.

Qualifications

• Experience with e-commerce platform development and automation.
• Strong communication and organizational skills for effective project management.

Responsibilities

• Translate complex business processes into actionable requirements.
• Support the rollout and optimization of business processes.
• Assist in e-marketing campaigns and project planning for e-commerce.

Skills

Analytical Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Programming (HTML, JavaScript, Python, PHP, SQL)

Education

Diploma in Business

Bachelor's degree in IT

Tools

Project Management Software

Data Processing Tools

Job description

Job Overview

We are looking for a Business Information Analyst to support in the building of internal systems, optimising operational efficiency, improving knowledge management, and contributing to business growth initiatives. This role will support cross-functional projects from launching our e-commerce platform to mapping workflows and streamlining business processes through automation and documentation. Experience with software development and implementation is a significant advantage.

This role is ideal for individuals who are analytical, organised, and passionate about using both business and technical skills to solve real-world problems and drive operational excellence.

Roles / Responsibilities

• Support in translating complex business processes into clear, actionable requirements (e.g., through diagrammatic analysis and mapping to visualise systems and communication paths).
• Support in the rollout of new business processes, or optimisation of existing processes.
• Apply programming skills to create collaborative tools, automate internal workflows, and generate databases & reports.
• Support business analytics and campaign tracking with basic data processing or spreadsheet formulas.
• Assist in e-marketing campaigns, including contact list management and analysis of customer segments.
• Assist in process planning for company image management, including the organisation of social media activities.
• Support project planning for e-commerce platform, including configuration, content testing, and site preparation.

Requirements

• Diploma or Bachelor's degree in Business, IT, or a related field.
• Experience with e-commerce platform development (e.g., HTML, JavaScript, Python, PHP, or SQL).
• Proficient in project management.
• Excellent communication, organisational, and problem-solving skills.
• A keen collaborator, with the ability to work independently and in a fast-paced environment.