Business Immigration Analyst – Advisory & Compliance (WorkRight)

ImmigrationJobs; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading immigration services firm is looking for a Business Immigration Analyst to enhance client service and compliance through their WorkRight platform. This role involves managing client relationships, ensuring operational excellence, and effectively communicating with diverse stakeholders. Candidates should possess a degree with at least two years of experience, preferably in immigration or case management, and demonstrate strong analytical and problem-solving skills.

Qualifications

• Minimum 2 years’ experience in a professional environment.
• Experience in immigration or case management is a plus.
• Proficiency in English; a second language is advantageous.

Responsibilities

• Review WorkRight verification checks requiring assessment.
• Guide clients through the WorkRight platform.
• Maintain clear communication with stakeholders.

Skills

Attention to detail

Analytical thinking

Client-focused mindset

Problem-solving

Education

Degree in any discipline

Job description

Job Description

Are you a detail-oriented professional with a passion for ensuring compliance and enhancing client service? Fragomen, a global leader in immigration and compliance services, is seeking a Business Immigration Analyst – Advisory & Compliance (WorkRight) to support the execution of our cutting-edge WorkRight employment verification platform.

This critical role ensures clients receive high-quality, efficient, and compliant right-to-work verification services. As part of the WorkRight team, you’ll contribute to process excellence, client engagement, and continuous innovation.

KEY RESPONSIBILITIES

Client Service & Relationship Management

• Review WorkRight verification checks requiring further assessment
• Engage with candidates and employees to collect outstanding documentation
• Escalate unresponsive individuals to client HR teams per protocol
• Advise on recurring issues for system improvement
• Demonstrate strong time management, attention to detail, and analytical thinking

Operational Excellence

• Guide clients through the WorkRight platform with technical understanding
• Identify verification issues proactively and propose efficient solutions
• Support continuous improvement of verification processes
• Ensure compliance with firm policies and client requirements

Communication

• Maintain clear, timely, and professional communication with stakeholders
• Apply excellent verbal and written communication skills
• Actively listen and respond to colleague and client inquiries

Teamwork & Leadership

• Share insights on right-to-work processes and case updates
• Thrive in a culturally diverse environment
• Adapt to changing policies, volumes, and expectations with professionalism

What We’re Looking For

• A degree in any discipline
• Minimum 2 years’ experience in a structured, professional environment
• Experience in immigration, visa processing, or case management is a plus
• Proficiency in English (a second language is an advantage)
• Strong organizational skills and a client-focused mindset

• Initiative and problem-solving abilities in a fast-paced setting.
• A deep commitment to confidentiality, agility, innovation, and service excellence.

Why Join Fragomen?

At Fragomen, you’ll receive world-class training and support from leading immigration professionals. You’ll work in an environment that fosters growth, values collaboration, and promotes diversity and inclusion.

Apply now – submit your CV and cover letter to take the next step in your immigration career.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.