Business Development Representative

Zendesk Singapore PTE (Singapore); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Zendesk Singapore PTE is seeking a motivated individual to join their software sales team focused on the SMB segment. The role involves engaging with prospects to understand their business challenges and creating a robust sales pipeline through targeted prospecting activities.

Qualifications include at least 2 years of relevant experience, preferably in Business Development within the Greater China region, along with excellent communication skills. This is a hybrid position, requiring a mix of in-office and remote work.

Qualifications

• Minimum of 2 years in a sales-related environment, ideally in Business Development.
• Experience managing prospects in the Greater China region.
• Self-starter attitude and competitive mindset.

Responsibilities

• Engage with prospects and clients to understand their challenges.
• Create a high-value sales pipeline through targeted prospecting.
• Collaborate with teams to develop target prospect lists.
• Maintain a robust pipeline of prospects.

Skills

Sales experience

Communication skills

Interpersonal skills

Organisational skills

Cantonese language

Education

Bachelor's degree

Job description

Overview

ZENDESK is the world’s leading Customer Experience and Support Platform, helping businesses deliver great customer service. We are expanding rapidly and looking for motivated individuals to join our software sales team in the SMB segment.

Key Responsibilities

• Engage with prospects and clients to understand their business challenges and pain points.
• Create a high‑value sales pipeline through strategic and targeted prospecting of SMB accounts.
• Collaborate with sales, product and marketing teams to develop target prospect lists.
• Maintain and manage a robust pipeline of prospects, ensuring a top class customer experience throughout the sales cycle.

Qualifications

• Minimum of 2 years in a sales‑related environment, preferably Business Development in the SMB segment.
• Experience managing prospects in the Greater China region.
• Competitive mindset with a self‑starter attitude to overachieve and succeed.
• Excellent communication, interpersonal, organisational, writing, speaking and listening skills.
• Native Chinese language capability (Cantonese) is highly preferred; the role focuses on the South China region.
• Bachelor’s degree is preferable.

Hybrid Working

The role is hybrid. You are required to work from the local office part of the week, with the exact in‑office schedule determined by the hiring manager, and you can work remotely for the remainder of the week.

Equal Opportunity Employer

ZENDESK is an equal opportunity employer. Individuals seeking employment and employees at ZENDESK are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. We endeavor to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation, please send an email to [e-mail] with your request.