Business Development, Operations & Client Management Specialist

V Media and Advertising; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading digital marketing agency is seeking a dynamic Business Development, Operations & Client Management Specialist. The role involves generating leads, managing campaigns, and ensuring strong client relationships. Ideal candidates will have experience in digital marketing and excellent communication skills.

Benefits

Performance bonus

Qualifications

• 2-5 years of experience in business development, operations, or client management.
• Strong understanding of digital marketing services (SEO, PPC, Social Media, etc.).
• Excellent verbal & written communication skills.

Responsibilities

• Identify and generate leads through networking and cold outreach.
• Manage the execution of digital marketing campaigns.
• Act as the primary point of contact for clients, ensuring satisfaction.

Skills

Negotiations

Lead generation

Client Relationship Management

Digital Marketing Knowledge

Project Management

Technical Savvy

Education

Bachelor's degree in Marketing, Business, or related field

Tools

CRM tools

Project management software

Reporting tools

Job description

Business Development, Operations & Client Management Specialist

Business Development, Operations & Client Management SpecialistLocation: HyderabadExperience: 2-5 YearsIndustry: Digital MarketingEmployment Type: Full-TimeJob Summary:We are looking for a dynamic and results-driven professional who can handle business development, operations, and client management for our digital marketing agency. This role requires a multi-skilled individual who can generate leads, oversee daily operations, and ensure excellent client relationships.If you have a passion for sales, strategy, operations, and client success, this role is for you!Key Responsibilities: Business Development: Identify and generate leads through networking, cold outreach, and digital platforms. Develop and execute sales strategies to onboard new clients. Build relationships with potential clients and pitch agency services. Stay updated on digital marketing trends to identify new business opportunities. Collaborate with the marketing team to create sales materials and proposals.Operations & Project Management: Manage the end-to-end execution of digital marketing campaigns. Coordinate with designers, copywriters, and ad specialists to meet client requirements. Ensure smooth workflow, from onboarding to project delivery. Monitor project timelines, budgets, and resource allocation. Implement process improvements to enhance efficiency.Client Management & Retention: Act as the primary point of contact for clients, ensuring satisfaction. Regularly update clients on campaign performance, strategies, and optimizations. Handle client escalations, feedback, and ensure quick resolutions. Maintain long-term client relationships and identify opportunities for upselling/cross-selling. Conduct monthly/quarterly reviews to evaluate campaign success and areas of improvement.Key Skills Required: Sales & Business Development: Cold outreach, lead generation, negotiations Digital Marketing Knowledge: SEO, PPC, Social Media, Content Marketing Project Management: Task coordination, deadline management, process optimization Client Relationship Management: Strong communication, problem-solving, and retention strategies Tech-Savvy: CRM tools, project management software, reporting toolsPreferred Qualifications:Bachelor's degree in Marketing, Business, or related field.2-5 years of experience in business development, operations, or client management (preferably in a digital marketing agency).Strong understanding of digital marketing services (SEO, PPC, Social Media, Performance Marketing, etc.).Proven ability to close deals and manage multiple projects simultaneously.Excellent verbal & written communication skills.Job Type: Full-timeSchedule: Day shift Performance bonusWork Location: In personApplication Deadline: 15/03/2025,

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