Business Development Officer

RAJAH & TANN SINGAPORE LLP; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading law firm in Singapore is seeking a Business Development Officer to enhance their CRM system and manage Double Tax Deduction claims. The role demands strong attention to detail, communication skills, and the ability to thrive in a dynamic environment. Join a collaborative team and contribute to the firm's growth while enjoying competitive remuneration and training opportunities.

Benefits

Training & Upskilling opportunities

Hybrid Work Arrangement

Competitive Remuneration Package

Qualifications

• Minimum 2–3 years in tax compliance or claims management.
• Experience with Enterprise Singapore's DTDi scheme preferred.

Responsibilities

• Maintain and improve the CRM system data quality.
• Prepare and submit DTDi claims for eligible expenses.
• Provide training on CRM usage and best practices.

Skills

Attention to Detail

Communication

Problem-solving

Tools

Microsoft Office

Job description

Benefits

• Training & Upskilling opportunities
• Hybrid Work Arrangement
• Competitive Remuneration Package

Role Summary

We are looking for a Business Development (BD) Officer to join our highly regarded BD team at Rajah & Tann Singapore LLP. The successful applicant will report to the Director of Business Development and be primarily responsible for the upkeep and maintenance of the firm’s CRM system; as well as the preparation and submission of Double Tax Deduction for Internationalisation (DTDi) claims for eligible expenses, to Enterprise Singapore.

Key Responsibilities

CRM

• Perform account merging and data clearance to improve the data quality of the Client Relationship Management (CRM) system.
• Update and maintain stakeholder records within the CRM system to keep them current.
• Oversee, maintain, ensuring data integrity and accuracy within the CRM system.
• Ensure the firm's client customer database is appropriately segmented for targeted email activities.
• Provide training and support to the internal teams on CRM system usage, best practices, and optimising client interaction processes.
• Act as the primary point of contact for CRM-related queries and assistance.
• Provide CRM operational, administrative, and system support as needed

DTDi

• Prepare and submit Double Tax Deduction for Internationalisation (DTDi) claims for eligible expenses, verifying and compiling necessary supporting documents.
• Ensure claims are prepared in compliance with the latest policies set by Enterprise Singapore.
• Serve as a main point of contact for Enterprise Singapore regarding DTDi applications and audits.
• Maintain accurate records and prepare reports on claim status.
• Provide advice to internal stakeholders on the eligibility of expenses for DTDi claims.
• Ensure proper documentation is available to support claims made.
• Ensure the stakeholders' travel details are updated in the CRM’s Business Trips.

Requirements

• Minimum 2–3 years of experience in tax compliance, claims management, or a similar role. Familiarity with Enterprise Singapore's DTDi scheme is preferred.
• Proven experience in CRM, tax compliance, claims management, or a similar role preferred.
• Strong attention to detail to manage the integrity of the CRM system effectively.
• Excellent attention to detail, strong interpersonal and communication skills, analytical mindset, and proficiency in the Microsoft Office suite of products (Word, Excel, PowerPoint).
• Independent, pro-active, detail-minded, well-organised and able to work under pressure.
• Able to develop and maintain collaborative relationships and foster teamwork with multiple departments within the organisation.
• Able to thrive in a dynamic and fast-paced working environment.
• Team player and comfortable working in a matrix environment.
• Possess good communication & interpersonal skills.
• Problem-solving skills and a strong sense of accountability and ethical conduct.