Business Development Manager - Retail Mortgages

Standard Chartered; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading international bank in Singapore is seeking a Business Development Manager for Retail Mortgages to drive sales and enhance customer relationships. The ideal candidate has 2 to 5 years of sales experience, strong interpersonal skills, and adherence to regulatory guidelines. This is an opportunity to join a reputable organization that values diversity and inclusion.

Benefits

Core funding for retirement savings

Flexible working options

Medical and life insurance

Proactive wellbeing support

Qualifications

• 2 to 5 years of sales experience in a relevant field.
• Strong interpersonal and customer service skills.
• Consistent academic record is preferred.

Responsibilities

• Achieve personal sales targets through customer needs-based selling.
• Conduct Customer Due Diligence (CDD) diligently.
• Ensure compliance with policies and guidelines.

Skills

Interpersonal skills

Customer orientation

Banking knowledge

Sales-focused

Education

Graduate/Post Graduate

Job description

Business Development Manager - Retail Mortgages

The purpose of this role is to meet the business objectives set by the respective country Retail Assets Business by focusing on customer needs-based selling. As a Business Development Manager, your main responsibilities include achieving personal sales targets, deepening customer relationships, and maximizing penetration from internal channels. You will be required to conduct Customer Due Diligence (CDD), maintain operational quality, and ensure zero tolerance for fraud and mis-selling. It is essential to adhere to all policies, guidelines, and regulatory requirements while providing exemplary customer experience and service.

Key Responsibilities:

• Achieve personal sales targets through customer needs-based selling
• Conduct Customer Due Diligence (CDD) diligently and maintain operational quality
• Ensure zero tolerance for fraud and mis-selling
• Adhere to all policies, guidelines, and regulatory requirements
• Ensure error-free customer applications and documentation
• Practice appropriate sales and marketing skills
• Display exemplary conduct and live by the Group's Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics
• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Serve as a Director of the Board and exercise authorities delegated by the Board of Directors

Skills and Experience:

• Good interpersonal skills and relationship building abilities
• Customer and service orientation
• Banking knowledge
• Management information skills
• Competitive awareness and benchmarking
• Excellent communication and interpersonal skills
• Ability to quickly learn new concepts
• Sales-focused and highly target-oriented
• Extensive sales experience (2 to 5 years)

Qualifications:

• Graduate/Post Graduate with a consistent academic record
• Sales experience of 2 to 5 years
• Strong interpersonal and customer service skills

About Standard Chartered:

Standard Chartered is an international bank with over 170 years of history, valuing diversity, inclusion, integrity, and continuous improvement. We offer a purpose-driven career in a values-based organization.

What We Offer:

• Core funding for retirement savings, medical, and life insurance
• Flexible working options
• Proactive wellbeing support
• Continuous learning culture
• Inclusive and values-driven organization

For more information about career opportunities, visit www.sc.com/careers.