Business Development Manager, Infra MS

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Development Manager, you will drive business growth by identifying client needs, shaping tailored solutions, and supporting the sales cycle from initial pitch through contract closure. The ideal candidate will bring a deep understanding of IT infrastructure services and pre-sales consulting experience, with the ability to engage C-level stakeholders and technical teams alike.

What will you do?

• Responsible for commercial sector business growth in the direct and indirect selling motions across all industry verticals.
• Leverages market research, business intelligence, and develops actionable insights to drive the growth agenda in the commercial sector.
• Develop differentiated business models to capture opportunities across all segments (global accounts & Commercial & PS, SMB, quasi-government organizations).
• Develop and lead key initiatives and provide thought leadership for initiatives or directions that significantly change the business mix to profitable portfolios and/or selling motions.
• Successful implementation of business plans and programs.
• Responsible for operational success, strategic alignment, and integration of activities with country organizational functions.
• Assesses the market needs, positions, and promotes the portfolio suitable for the account and market segments.
• Identifies opportunities and growth areas, defines and executes country-specific strategies to grow the commercial market through upsell and cross-sell activities.
• Creates market demand through external and internal marketing programs.
• Creates and drives growth programs in the commercial segment.
• Works with the internal delivery team to implement pricing and discount management framework by specific service platform and offering.
• Works with Solution Manager & specialists to propose relevant and cost-effective ICT solutions for corporate customers, covering local & international services.
• Drives data-based country pricing actions through in-depth analysis of competitive pricing strategies through market studies.
• Responsible for business growth with the right price and promotions.
• Be the industry-specific solution SME with an ability to articulate the NCS commercial portfolio in relation to an industry-specific solution need.
• Educates account teams about service portfolio to increase their understanding and appreciation of its contribution to overall client account retention and NCS profitability.
• Conducts frequent sales trainings and portfolio awareness programs with the help of the delivery team.
• Works closely with partners to leverage partners’ strength and capabilities to complement our service offerings and GTM.
• The role requires you to coordinate and work with multiple NCS internal organizations. Hence, to succeed in this role, you need to identify and map the key stakeholders you need to partner with and ensure you continuously develop these relationships with the key stakeholders.

The ideal candidate should possess:

• 7–12 years of experience in business development or pre-sales in IT Infrastructure / Managed Services domain.
• Minimum 5 years of work experience in the Services Industry inclusive of 3 years and above in developing new business opportunities with clients, preferably with the CxO level.
• Strong Managed Services background with good understanding of AIOps, Cloud Ops, Cloud infrastructure (AWS, Azure, GCP), data center ops, ITSM, NOC/SOC, and endpoint management.
• Good knowledge in ITSM, Service and Cloud Management frameworks and tools.
• Strong bid management skills in managing major or complex deals.
• Strong communication & presentation skills.
• Well-developed relationship management and negotiation skills.
• Ability to thrive in a fast-paced, client-facing environment with multiple stakeholders.
• Strong understanding of commercial and contractual terms related to IT services.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.