Business Development Manager - Cruise

KKday is accelerating the world’s transition to a brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing a one-stop platform to meet all travellers’ needs.

KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the world. KKday has also stepped into the field of SaaS service (Rezio) and new OMO system (KKday Marketplace) to build up the business ecosystem.

Position Overview:

The Business Development Manager (Cruise) will be responsible for growing the Cruise Vertical focusing on the Asia Pacific Region customers for cruises around the world. The ideal candidate will have a background in the cruise industry, traditional or Online Travel Agencies (OTAs).

Key Responsibilities:

1. Business Strategy Development:
   • Develop and execute business strategies that prioritize growth and positive customer ratings.
   • Identify and analyze market trends and competitor activities to pinpoint business opportunities.
2. Customer Relationship Management:
   • Build and maintain strong relationships with clients, including travel agencies, cruise operators, and other relevant stakeholders.
   • Understand client needs and tailor cruise offerings accordingly.
3. Sales and Revenue Generation:
   • Generate new sales campaigns and work with the marketing team to convert them into bookings.
   • Negotiate pricing and contracts to maximize profitability with cruise suppliers.
   • Monitor sales progress and ensure that corporate goals are being met.
   • Use financial techniques to improve sales revenue.
4. Market Research and Analysis:
   • Conduct market research to identify potential target markets and customer segments.
   • Analyze market data and trends to inform business development strategies.
5. Collaboration and Communication:
   • Collaborate with other departments, including marketing, operations, and finance, to ensure a seamless customer experience.
   • Prepare and present proposals to clients that align with their business needs and objectives.
6. Other Responsibilities:
   • Oversee growth projects, making sales projections and forecasting revenue.

Skills:

• Strong business acumen and understanding of the cruise industry.
• Excellent communication, interpersonal, and negotiation skills.
• Proven track record of success in business development or sales.
• Ability to build and maintain strong relationships with clients.
• Strong analytical and problem-solving skills.
• Proficiency in relevant software and tools.
• Travel agency or Cruise operator experience or knowledge is a plus.

Qualifications:

• Bachelor's degree in Business, Marketing, Economics, or a related field.
• 5+ years of experience in marketing or sale of Cruises or a related role.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.