Business Development Manager – Airfreight

Exquisitz Asia Pte. Ltd.; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player in logistics is seeking a dynamic Business Development Manager for airfreight. This role involves driving sales growth by developing customer relationships and providing tailored logistical solutions. You will be responsible for achieving sales targets, managing the sales cycle, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate will have a strong background in air freight, excellent negotiation skills, and a passion for building lasting client relationships. Join a forward-thinking company that values innovation and customer service excellence.

Qualifications

• 4-5 years of experience in business development or sales is essential.
• Proven track record in acquiring new customers and converting leads.

Responsibilities

• Achieve sales targets through developing existing and new customer bases.
• Maintain relationships with customers for high satisfaction and retention.

Skills

Business Development

Sales Negotiation

Customer Relationship Management

Market Trend Analysis

Air Freight Knowledge

Education

Bachelor's Degree

Sales Training Certification

Tools

CRM Software

Job description

Business Development Manager – Airfreight

· Our client is a global international freight forwarder and customs broker that orchestrates end to end logistics by air, sea, road and multimodal combinations. Clients value its 24/7 control tower, rapid customs clearance and door to door reliability across the Middle East, Africa, Europe and Latin America.

· Attractive market competitive package.

The Role

Trusted for innovative routing, transparent tracking and personable service, our client consistently transforms complex cross border supply chains into smooth, cost-effective journeys for global brands in demanding sectors. They are looking for a Business Development Manager with a strong focus on business development for airfreight.

Responsibilities

1. Business Development

· Achieve set individual sales target, revenue and profitability growth through developing both existing and new customer base, offering value based logistical solutions in tandem with overall corporate directions and strategies.

· Must have thorough understanding of customer’s business needs, their shipment pattern, cargo particulars, frequency of shipment, volumes, trade lanes, etc.

· Responsible for all rate quotations and rate negotiations, RFQs bidding and collaborate with department heads to ensure that preparations are done as per schedule.

· Understand pricing and cost components associated with the proposed solutions.

· Coordinate with client during the bridging period before signing of the contract to initiate the relationship.

· Responsible for total sales cycle, particularly, collection on time and without bad debts.

· Identify market trends and competitive rate actions and communicating those trends to the management team.

· Visits and repeated follow ups with customers for more business as per customer potential and exploring added business from Customers other divisions/cross selling.

· Discuss performance of the sales and new business plan with senior management on a periodic basis, analyze reasons for variance from plan, if any, and identify corrective actions that need to be taken to achieve the plans.

· Attend trade exhibitions and promote Company’s presence through distribution of promotional material, brochures, business cards, etc.

· Maintain a database to ascertain progress on new business tapped i.e. potential customers visited, customers secured and those under review.

2. Relationships Management

· Maintain positive relationships with internal and external customers to achieve high customer satisfaction and retention leading to increased sales revenue.

· Work closely with Operation team to offer appealing, customer driven and cost effective logistics solution to customers to ensure smooth and complete execution and overall contribute in quality improvement for all assigned accounts.

· Ensure that all new customer data and other sales data for clients, is entered into proprietary CRM and this information is maintained as per company policy.

· If accounts involve managing other geographies, monitor regional offices through periodic discussions, status reports and reviews.

· Build communication channels and relationship with all Branch offices for sharing of information, knowledge and leads for new business.

3. Job Management

· Job planning, interdepartmental collaboration and coordination to ensure high delivery.

· Ensure documentation is being properly handled by the team and that status track sheets are maintained for jobs, costs and quotations where relevant

· Work closely with Finance to resolve invoicing and collections and other financial management issues relations to the accounts.

· Adding value to the Organization by proactively involving with the management to achieve the Vision of the Organizations.

KEY REQUIREMENTS

· Air freight experience is required. Having Aerospace experience is a plus.

· Minimum 4 to 5 years of experience in business development or sales.

· Proven track records in bringing in new customers and converting leads to sales.

· Interested candidates, please contact the following for a confidential discussion.

Lim Cheng Huang

Director, Executive Search & Consulting

Exquisitz Asia Pte Ltd

EA Licence 18S9391

EA Reg. ID: R1878904

Note : Only shortlisted candidates will be notified.

By submitting your curriculum vitae and any personal information for this application, you are also consenting for Exquisitz Asia to release all such information to our client, for the purpose of your job application.