Business Development (Franchise) Executive/ Senior Executive

BREADTALK PTE LTD; Serangoon Garden Circus; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading franchise company in Singapore is seeking a Franchise Manager to oversee franchise market performance, support new store launches, and build relationships with franchisees. The ideal candidate has a degree in a relevant field, strong business acumen, and at least 2 years of experience in the F&B sector. Proficiency in Microsoft Office and effective communication skills are essential for success in this role.

Qualifications

• 2 years of experience in franchise markets, especially in F&B.
• Effective communicator, both written and verbal.
• Enjoys working in a collaborative environment and handling diverse tasks.
• Willingness to travel overseas as needed.

Responsibilities

• Monitor franchise market performance for growth opportunities.
• Build strong relationships with franchisees through supportive communication.
• Support new store launches with training plans and guidance.
• Manage and update training tools and franchisee resources.

Skills

Strong business sense

Interpersonal skills

Planning and organisation skills

Communication skills

Flexibility

Education

Degree or diploma in Business, Administration, Management, or related field

Tools

Microsoft Office

Google Forms

Video filming and editing software

Job description

Job Responsibilities:

• Monitor franchise market performance and spot opportunities for growth and improvement.
• Build strong relationships with franchisees through regular, supportive communication.
• Support new store launches with training plans, store visits, and ongoing guidance.
• Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear.
• Manage and update training tools, marketing materials, and franchisee resources.
• Help develop and deliver effective training programs and support trainers with feedback.
• Review and share key reports (sales, audits, projections) to guide decision-making.
• Collaborate with Finance to ensure timely billing and collections.
• Maintain accurate franchisee records and assist with data updates.
• Pitch in on special projects and team initiatives as needed.

Job Requirement:

• Degree or diploma in Business, Administration, Management, or a related field.
• Strong business sense with excellent interpersonal, planning, and organisational skills.
• Enjoys working in a collaborative team environment, handling diverse tasks and meeting tight deadlines with focus and efficiency.
• Willingness to travel overseas as needed.
• Ideally has 2 years of experience in franchise markets, especially in F&B.
• Proficient in Microsoft Office and Google Forms.
• Clear and effective communicator, both written and verbal.
• Flexible and able to adapt to changing priorities and deadlines.
• Availability for occasional weekend support for special projects or priorities.
• Experience in video filming and editing software is advantageous.