Business development Executive

HWA INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading educational institution is seeking an Admissions Officer to manage inquiries and applications. The role involves maintaining student records, coordinating with prospective families, and ensuring adherence to admissions policies. Candidates should possess relevant experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• 2-3 years of Admissions Officer experience preferred, or significant customer service experience.
• Team player with a positive attitude and initiative.
• Capable of independent work with good organisation.

Responsibilities

• Respond to enquiries providing information to prospective parents.
• Process applications and maintain student files.
• Liaise with the Finance Office regarding fee payments.

Skills

Interpersonal skills

Communication skills

Organisational skills

Customer Service

Education

Bachelor’s degree or diploma in a relevant field

Tools

Microsoft Office

Job description

• Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensuring that the school provides all applicants with the relevant and accurate information
• Gather data on all enquirers and input into the admissions database
• Maintain contact with enquirers inviting them to relevant school events
• Ensure all admissions paperwork, for example, registration forms, standard email, are up to date
• Arrange meeting with the Admissions Manager or Director of Business Development for prospective parents-if required
• Process allocation forms as quickly as possible – included inputting details onto the application database, creation of a prospective pupil file
• Follow up with all the applications and ensuring full documentations are received and fees are paid
• Request references from the pupil’s current school, if required
• Keep prospective pupil files up-to-date
• Arrange and leading on-site visits for prospective students/parents/agents
• Meet with prospective parents/students/agents to articulate on the School’s admissions philosophy, capacity, admission priorities and admission timeline, mission statement etc
• Ensure that all policies relating to admissions are clearly articulated and followed, working with the Admission Manager/Director of Business Development to update these, as required
• Confirm student placements, referring relevant issues to the Admissions Manager
• Liaise with the Finance Office on al matters pertaining to fee payments for newly enrolled families

Requirements:

• 2-3 years of Admissions Officer experience is preferred, Alternatively significant experience in a Front of House / Customer Service position
• Bachelor’s degree or diploma in a relevant field
• Team player with positive, cheerful, helpful work attitude and initiative
• Capable of independent and committed effort, with good organisation & interpersonal skills
• Proficiency with Microsoft Office is a must
• Possess good written and spoken communication skills