Business Development Executive

APTIV8 IT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in IT solutions is seeking a skilled professional for a role that bridges technical implementation and client relationship management. This position involves customizing solutions, ensuring successful deployment, and maintaining high client satisfaction through effective communication and support. Ideal candidates will have experience in business development, strong project management abilities, and a basic technical background in HTML, CSS, and SQL.

Qualifications

• 2 years of experience in business development or solution implementation.
• Good organization and project management skills.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Manage deployment of Integrated Facilities Management software.
• Gather and analyze business requirements with clients.
• Provide ongoing support and recommend enhancements post-implementation.

Skills

Business Development

Solution Implementation

Customer Relationship Management

Project Management

Presentation Skills

Communication Skills

Tools

HTML

CSS

SQL

Job description

Job Description

· Liaising with potential clients to build and develop rapport

· Drive business growth and assist existing clients

· Manage the deployment of Integrated Facilities Management software or technology solutions, ensuring that the installation, configuration, and integration align with the client’s or project’s requirements.

· Collaborate with clients and internal teams to gather and analyze business requirements, providing guidance on how the solution can address their specific needs.

· Customize and configure solutions based on the specific business processes, ensuring that they are optimized for performance and usability.

· Troubleshoot issues that arise during implementation, coordinating with technical support teams to resolve problems quickly.

· Conduct training sessions and provide ongoing support to ensure that users are familiar with the solution’s features, functionalities, and best practices.

· Work closely with product development, customer success, and technical support teams to align on project goals and ensure smooth handoff.

· Develop and maintain documentation related to the implementation process, including configuration guides, user manuals, and troubleshooting procedures.

· Track implementation progress, communicate updates to stakeholders, and ensure that project milestones are met within the specified timelines and budget.

· Offer ongoing support to address any issues that arise after the implementation is complete, ensuring smooth operation and client satisfaction.

· Proactively recommend enhancements to the solution based on client feedback and evolving business needs.

· Build collaborative relationships with internal stakeholders

· Work independently with minimal supervision and direction and multi-task across several projects

· Serve as the primary customer-facing contact for assigned projects for all customer resources including business and IT points of contact

· Lead the technical department through the implementation process, including customer requirements, solution design, solution development and testing

Job Requirements

· 2 years of experience in business development or solution implementation

· Experience with customer relationship management

· Good organization and project management skills

· Basic technical skills on HTML, CSS, SQL

· Strong presentation skills

· Excellent written, verbal, and interpersonal communication skills

· Ability to strategically monitor progress, and ensure results are achieved as planned