Business Development Executive

Job Specifications

1. Responsible for new business development, potential account development, and account servicing.
2. Able to do prospecting, cold calling, and secure new appointments from scratch.
3. Able to conduct presentations effectively and solicit businesses.
4. Manage projects from planning to implementation, ensuring timely delivery and meeting customer requirements.
5. Develop and execute strategies to maintain existing accounts and acquire potential customers.
6. Coordinate with Support Teams to meet customer requirements.
7. Undertake various tasks to ensure 100% customer satisfaction and provide practical solutions for projects.
8. Willing to undertake tasks essential for meeting sales targets.
9. Responsible for preparing sales quotations, project deliveries, budgets, and schedules based on clients' requirements.

Responsibilities / Customer Support

1. Follow up and work closely with Sales and Accounts Departments to minimize unbilled jobs, overdue payments, and bad debts.
2. Ensure a high-quality Customer Service experience.
3. Book and track jobs, collaborating with sales and production teams.
4. Ensure prompt submission and approval of claims and reports, fulfilling team responsibilities.
5. Perform any other responsibilities/tasks assigned by your supervisor.
6. Establish and maintain good rapport with valued customers.
7. Coordinate ongoing jobs in-house or on-site to resolve issues satisfactorily.
8. Facilitate cooperation among departments to resolve customer complaints and operational issues.

Job Requirements (Min. Qualification / Experience, Skills, Competencies, Other requirements)

1. Positive attitude and ability to work independently as a team player.
2. Strong initiative and sense of responsibility.
3. Effective multi-tasking, communication, and problem-solving skills.
4. Enthusiastic with strong client presentation skills and excellent interpersonal skills.
5. Willing to work under pressure, long hours, on weekends, or as required.
6. Adherence to company and departmental rules and regulations.
7. Experience in visual merchandising, retail marketing, branding, technology, advertising, interior and exhibition design, or project management is advantageous.
8. Minimum ‘A’ level or Diploma with 2-3 years of project sales experience.