Business Development and Operations Specialist

MBI Digital; Singapore; Remote; SGD 60,000 - 90,000; Full time

Job summary

A digital solutions company is seeking a Business Development and Operations Specialist to drive growth and manage operations in a remote setting. The ideal candidate will have over 7 years of experience, demonstrate strong strategic planning capabilities, and have excellent communication skills. This position offers competitive compensation and remote flexibility, ideal for individuals committed to excellence in business development.

Benefits

Remote work with flexible hours

Health insurance and retirement plans

Opportunities for professional development

Qualifications

• 7+ years of experience in business development or a related role.
• Proven ability to develop strategic plans and drive revenue growth.
• Fluency in English communication, both written and verbal.

Responsibilities

• Develop strategic plans to expand customer base and drive revenue.
• Manage onboarding and offboarding of employees at Offshore/Onshore locations.
• Maintain accurate records, ensuring operational efficiency and compliance.

Skills

Business Development

Sales

Communication

Organizational Skills

Vendor Coordination

Education

Bachelor's degree in Business Administration

Tools

Google Docs

MS Office

Job description

Business Development and Operations Specialist

MBI Digital is looking for a Business Development and Operations Specialist with 7+ years of experience in driving company growth through strategic initiatives, participating in sales and pre-sales activities, and overseeing operational functions and vendor coordination supporting a global delivery model for Offshore and Onshore resources.

The ideal candidate should be result-driven, passionate about business growth and operational excellence, highly organized, detail-oriented, self-motivated, and able to collaborate effectively with technical and non-technical stakeholders. Strong proficiency in Google Docs, MS Office (Word, Excel, PowerPoint), and other relevant software is required.

This is a 100% remote position. Candidates should be based in Delhi, Mumbai, Bangalore, Hyderabad, Pune, or Chennai, and willing to overlap with the US EST time zone until 2:30 PM EST.

Roles and Responsibilities

Business Development

• Develop and implement strategic plans to expand the customer base and drive revenue growth.
• Identify and pursue new business opportunities through market research, networking, and relationship building.
• Assist with the sales process, including proposal development and RFP review.
• Act as a liaison between sales and project teams to ensure customer needs are met.
• Participate in pre-sales activities such as demonstrations, presentations, and solution proposals.
• Develop presentations using Microsoft PowerPoint or Google Slides.

Delivery Operations Management

• Manage onboarding and offboarding of employees/contractors at Offshore/Onshore locations.
• Send welcome emails and New Hire Handbooks, set up accounts, manage timesheets, and communication platforms.
• Oversee activities for MBI Digital's India Offshore development center, including employee information management and asset tracking.

Data Management, Reporting, and Operational Governance

• Maintain accurate records using Google Docs, MS Office, and other software.
• Update records for resources, employees, vendors, and operational processes.
• Conduct management meetings, prepare agendas, and take notes.
• Ensure operational efficiency and compliance with policies.

Mandatory Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 7 years of experience in a similar role, preferably in the IT industry.
• Proven experience in business development, sales, or a related area.
• Excellent communication skills, both written and verbal.
• Strong proficiency in Google Docs, MS Office, and relevant software applications.

Benefits

• Remote work with flexible hours.
• Competitive salary based on experience.
• Health insurance and retirement plans.
• Paid time off and holidays.
• Opportunities for professional development.