Business Analytics Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Ellis Technologies, Inc.; Singapore; On-site; SGD 11,160 - 27,900; Full time

Job summary

Ellis Technologies, Inc. is seeking an intern to assist in customer service business budget planning and data analysis. The role involves data collection, report generation, and improving data processing efficiency.

Ideal candidates are undergraduates majoring in relevant fields such as Computer Science or Statistics, with strong communication and Excel skills. This internship offers a chance to gain valuable experience in data analysis within a leading technology company based in Singapore.

Qualifications

• Undergraduate or above, majoring in Computer Science, Statistics, Mathematics, Accounting, Business Analysis or related majors.
• Good communication, collaboration and execution skills, careful and meticulous in work.
• Basic data processing and analysis capabilities, proficient in Excel (pivot tables, functions, etc.).

Responsibilities

• Assist the team in customer service business budget planning.
• Participate in the construction of customer service business data automation.
• Collect and analyze operational data related to customer service business.
• Cooperate with the team to complete data collection for reports.

Skills

Communication skills

Collaboration skills

Excel proficiency

Basic data analysis

Education

Undergraduate or above in related majors

Tools

SQL

Job description

Job Information

Location:

Employment Type: Intern

Job Code: A216467B

Responsibilities

• Assist the team in customer service business budget planning, including data collection, collation and analysis, support budget formulation, tracking and adjustment, and ensure that the budget is aligned with business objectives.
• Participate in the construction of customer service business data automation, assist in building and optimizing automated reports and data tools, reduce manual statistical work, and improve data processing efficiency.
• Collect and analyze operational data related to customer service business, output basic analysis reports, and extract key information.
• Cooperate with the team to complete the data collection and collation of weekly and monthly reports, assist in business review meetings, and provide basic data support.

Qualifications

Minimum Qualification(s)

• Undergraduate or above, majoring in Computer Science, Statistics, Mathematics, Accounting, Business Analysis or related majors.
• Good communication, collaboration and execution skills, careful and meticulous in work, able to complete tasks assigned by the team efficiently.
• Basic data processing and analysis capabilities, proficient in Excel (pivot tables, functions, etc.).

Preferred Qualification(s)

• Knowledge of SQL, experience in data visualization and dashboard building is highly desired.
• Interest in customer service business, budget planning or data automation, with basic business thinking and logical analysis capabilities.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.