Business Analyst, Transaction Banking Tribe

Maybank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is looking for a candidate with 3-5 years of experience in the banking sector. The role involves collaborating with Product Owners to translate business needs, conducting User Acceptance Testing (UAT), and optimizing processes for efficiency. Excellent communication skills and familiarity with Agile tools are preferred. This position provides an opportunity to work independently in a dynamic environment.

Qualifications

• 3-5 years of relevant experience in banking or financial institutions.
• Hands-on experience in user requirement gathering and UAT.
• Proven experience in process optimization.

Responsibilities

• Collaborate with Product Owners to translate business needs into requirements.
• Plan and conduct User Acceptance Testing (UAT) and deliver training.
• Review and analyze existing processes for efficiency improvements.

Skills

User requirement gathering

Process optimization

Analytical skills

Stakeholder engagement

Excellent communication

Agile methodologies

Education

Degree in relevant field

Tools

JIRA

Confluence

Job description

Job Responsibilities

1. Collaborate with Product Owners to understand business needs and translate them into clear requirements specifications or user stories;
2. Work closely with technical solution teams to assess feasibility, propose solution options, and provide recommendations to address business and operational needs;
3. Plan and conduct User Acceptance Testing (UAT), deliver end-user training, and provide support for post-production issues;
4. Review and analyze existing processes with a view to streamlining and optimizing them for greater efficiency.

Requirements

• A good degree with 3–5 years of relevant experience in banking and/or financial institutions, preferably with exposure to Payments, Collections, Digital Channels, and Customer Onboarding;
• Hands-on experience in user requirement gathering, UAT, training, go-live support, and application support;
• Proven experience in process optimization and driving operational improvements;
• Strong analytical skills, with the ability to clearly understand and articulate business problem statements and use cases;
• Ability to think critically and creatively, engaging stakeholders to streamline both system and operational processes;
• Highly organized, self-motivated, and able to work independently to ensure tasks are completed on time and projects remain on schedule;
• Excellent communication and writing skills;
• Fast learner with the ability and willingness to understand new technologies;
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence) is an advantage.

Only shortlisted candidate will be notified.