Business Analyst (Stakeholder Management)

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology consultancy firm in Singapore seeks an Analyst to collaborate with the Service Manager and Business Owners. The role involves analyzing requirements, developing use cases, and assisting with project management tasks. Ideal candidates should have strong stakeholder management skills, experience in digital product development, and proficiency with collaboration tools like Confluence and JIRA. This position offers an opportunity to work in a fast-paced environment focused on delivering actionable solutions.

Qualifications

• Experience in digital technology or product development companies.
• Ability to organize and manage tasks effectively.
• Experience in breaking end user requirements into actionable items.

Responsibilities

• Work with the Service Manager to analyze requirements.
• Develop use cases and business operations flows.
• Assist in organizing the backlog and coordinating with the development team.

Skills

Stakeholder management

Data-driven analyses

Solid communication skills

Familiarity with collaboration tools

Tools

Confluence

JIRA

Job description

Responsibilities

• To work closely with Service Manager to analyse the requirements surfaced by Business Owner and determine how it would be able to fit the product roadmap and project schedule.
• The Analyst would also need to analyse Industry trends and work closely with Business Owner to develop use cases, end-to-end business operations flow and document it clearly in collaboration tools like Confluence or JIRA.
• The Analyst will also assist the Service Manager in organizing the backlog and sequencing them in actionable task and work closely with the development team during Project execution.

Requirements

• Experienced in stakeholder management – To understand business owners or process owner problems and able to influence or provide digital product development expertise.
• Experienced in digital technology or product development companies
• Able to perform Data-driven analyses and use data to solve problems
• Solid communication skills,take initiative to make things happen
• Experienced in breaking End User requirements to actionable items and organizing them in Collaboration tools.
• Able to facilitate and efficient meeting to keep relevant people updated and make good decisions.
• Coordinate with various stakeholders and project team members to make sure that Project is on track and assist Service Manager with project management monitoring tasks.