Business Analyst (Lead) (Health & Public Services)

We are seeking an experienced Functional/Business Analyst (Lead) to bridge the gap between business needs and technical solutions. The ideal candidate will have strong analytical skills, domain expertise, and the ability to lead requirements gathering, process improvement, and solution design efforts.

Key Responsibilities:

• Lead the elicitation, analysis, and documentation of business requirements.
• Collaborate with stakeholders to understand business processes, pain points, and goals.
• Translate business needs into functional specifications and user stories for technical teams.
• Facilitate workshops, meetings, and discussions to drive consensus and alignment.
• Analyze and model business processes to identify areas for improvement.

Critical Success Factors:

• Prior experience in Open/GenAI.
• Prior experience in Health / Public Services.
• Ability to operate at both strategic and tactical levels, stepping in to solve problems directly when needed.
• Proven experience as a Functional/Business Analyst or in a similar role, with leadership experience.
• Strong knowledge of business analysis methodologies, tools, and techniques.
• Familiarity with Agile, Scrum, or Waterfall methodologies.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.