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A leading technology company is seeking a Senior IT Business Analyst to drive AI and digitalisation across the organisation. This strategic role involves collaborating with various stakeholders and utilizing cutting-edge technologies to improve operational efficiency and support the company's digital transformation efforts.
We are seeking a strategic and forward-thinking Senior IT Business Analyst to join our CIO Office, responsible for identifying, analysing, and driving AI and digitalisation opportunities across the organisation. Acting as a key liaison between business units, technology teams, and leadership, the candidate will champion enterprise-wide initiatives to improve operational efficiency, data-driven decision-making, and digital innovation. This is an unique opportunity to be at the forefront of our digital transformation journey, shaping the future of our organisation’s technology landscape.
Key Responsibilities
• Partner with business units and IT stakeholders to identify AI, automation, and digitalisation opportunities.
• Lead requirements gathering, business process analysis, solution design and proof-of-concept for AI-driven and digital initiatives.
• Evaluate emerging AI technologies, digital tools, and platforms to assess business applicability and value.
• Prepare business cases, cost-benefit analyses, and strategic recommendations for AI and digital projects.
• Facilitate workshops, stakeholder interviews, and cross-functional discussions to align business needs and technology capabilities.
• Define and document business and functional requirements, user stories, and acceptance criteria.
• Collaborate with data scientists, solution architects, and project managers to deliver AI-enabled solutions.
• Support change management, user adoption, and training plans for new digital processes and systems.
• Track industry trends and contribute insights to the CIO Office’s strategic digital roadmap.
• Measure and report on the business outcomes and ROI of AI and digitalisation initiatives.
Requirements:
• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field.
• Min 7 years of experience in IT business analysis, with significant exposure to AI, analytics, or digitalisation projects.
• Proven track record of delivering enterprise technology initiatives in a complex business environment.
• Strong knowledge of AI concepts, data analytics, automation tools, and digital technologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional stakeholder management and communication abilities.
• Experience with business process modelling, requirements elicitation techniques, and solution assessment.
• Familiarity with Product Management, Agile, Scrum, or hybrid project delivery frameworks.
• Ability to translate technical capabilities into clear business value propositions.