Business Analyst ERP & BI

SPT ASIA PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A regional technology firm in Singapore is seeking an experienced professional to optimize ERP and BI processes across multiple locations. The ideal candidate has a degree in a relevant field and at least 5 years of experience with ERP systems. Responsibilities include user training, process standardization, and collaboration with business stakeholders. This role requires excellent communication skills and a service-oriented mindset.

Qualifications

• Minimum 5 years of experience with ERP systems and BI solutions.
• Strong background in requirements engineering and process analysis.
• Fluent in English; Mandarin or Tagalog a plus.

Responsibilities

• Manage and optimize ERP processes across multiple sites.
• Conduct user training and support for proAlpha and QlikSense.
• Collaborate with stakeholders for BI reporting requirements.

Skills

Requirements Management

Business Process Optimization

User Training

Business Intelligence (QlikSense)

ERP (proAlpha)

Education

Degree in Business Informatics, Administration, Engineering

Tools

proAlpha

QlikSense

Job description

Duties and Responsibilities

• Requirements Management & Process Optimization
• Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark
• Translate business needs into clear concepts for ERP and BI solutions
• Support process standardization and harmonization across the three sites

• User Training & Support
• Organize and deliver training sessions and workshops for proAlpha and QlikSense users
• Coach and support end-users to improve system adoption and competence
• Develop user documentation, guidelines, and best practices
• Serve as a regional point of contact for ERP- and BI-related questions

• Business Intelligence (QlikSense)
• Support business stakeholders in defining reporting and dashboard requirements
• Coordinate with the central BI team or external partners for implementation
• Ensure data quality, consistency, and effective use of BI solutions across sites

• ERP (proAlpha)
• Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality
• Participate in rollouts, migrations, and the introduction of new modules across the three sites
• Provide 2nd-level ERP support and collaborate with the central Business Applications team

Education / Qualification

• Degree in Business Informatics, Business Administration, Engineering, or a related field

Experience

• Minimum 5 years of professional experience working with ERP systems (ideally proAlpha) and BI solutions (preferably QlikSense)
• Strong background in requirements engineering and structured process analysis

Core Competencies

• Passion for conducting training sessions and enabling business users
• Excellent communication and facilitation skills, combined with a structured work style
• Service-oriented mindset with strong ownership and problem-solving skills
• Fluent in English; Mandarin or Tagalog would be an advantage

Others

• Open to travel when required and committed to close collaboration with colleagues across Singapore, Wuxi, Clark, and Europe