Business Analyst

UBS; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading global financial services firm in Singapore seeks an experienced Business Analyst to support the OnePass initiative. You'll collaborate with stakeholders on business cases, analyze processes, and collect data to aid decision-making. The ideal candidate has 7-9 years of experience in business analysis, project management or operational change in finance. This role offers a dynamic environment with a focus on delivering high-impact client experiences.

Qualifications

• Ideally 7-9 years of experience in business analysis or project management in financial services.
• Strong understanding of COO functions and digital transformation principles.
• Proactive problem-solver and collaborative team player who balances shifting priorities.

Responsibilities

• Collaborate with stakeholders to define business cases for OnePass deliverables.
• Develop understanding of current business processes and identify pain points.
• Collect and analyze data to support strategic decisions.

Skills

Business analysis

Project management

Operational change

Excellent communication

Problem-solving

Job description

Are you highly organized with a sharp eye for detail? Do you take pride in delivering seamless, high-impact client experiences? Are you energized by the opportunity to simplify complex processes and drive automation that makes a real difference? We're looking for someone like that to shape the future of end to end client lifecycle and operational excellence through the OnePass initiative.

Role coverage:

• Business Case Development: Collaborate with stakeholders and producers to define and validate business cases for OnePass deliverables
• Process Analysis: Develop in-depth understanding and document current business processes, identifying pain points and opportunities for improvement
• Stakeholder Engagement: Act as the voice of business interests within cross-functional teams, facilitating discussions and aligning requirements with key users and senior stakeholders
• Data-Driven Decision Support: Collect, clean, and analyze data to support strategic decisions and product iterations
• Product Rollout & Success Metrics: Support the development of rollout plans and define OKRs to measure post-implementation success
• Documentation & Testing: Prepare detailed business requirements, test plans, and coordinate user acceptance testing to ensure quality delivery
• Agile Collaboration: Work closely with Stakeholders and Delivery teams to manage backlogs, prioritize sprints, and ensure timely delivery of enhancements

About the team: You'll be working as part of the OnePass initiative, one of the key components of the Digital Transformation portfolio in the F2B Digitalization function. This function sits in the Global Wealth Management COO in Singapore / Hong Kong.

Requirements:

• Ideally 7-9 years of experience in business analysis, project management, or operational change, preferably in financial services or wealth management
• Strong understanding of COO functions, risk and control frameworks, and digital transformation principles
• Excellent communication, facilitation, and presentation skills with the ability to influence and negotiate across levels
• Proactive problem-solver and collaborative team player who thrives in dynamic environments; skillfully balancing shifting priorities while staying focused & adaptable

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.