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Business Analyst

Intellihive Solutions Pte Ltd

Singapore

On-site

SGD 60,000 - 80,000

Full time

19 days ago

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Job summary

A leading company in Singapore is seeking a Business Analyst to support IT projects and address business needs. The ideal candidate will be an excellent communicator with experience in requirements gathering, project management, and application maintenance. This role requires proactive interaction with stakeholders and a solid understanding of the software development lifecycle, as you will work closely with IT teams and vendors to deliver high-quality solutions.

Qualifications

  • 5 years of relevant working experience in managing enterprise or regional application maintenance and projects.
  • Good knowledge of software development life cycle.
  • Knowledge/experience in the Shipping/logistics industry will be advantageous.

Responsibilities

  • Collaborate with stakeholders to gather and document business requirements.
  • Perform analysis, documentation, and facilitate requirement workshops.
  • Provide application support and issue resolution for business users.

Skills

Communication
Analytical
Project Management
Requirements Gathering
Interpersonal Skills
Problem Solving

Education

Bachelor’s degree in Computing / Information Systems

Tools

Low-code technology
Dashboarding tool (Qliksense)
Data analytics techniques

Job description

Business Analyst

In this role, you will be reporting to the Head of IT Business Engagement to support IT projects and to address business needs. Collaborating closely with various stakeholders such as business users, IT teams and external vendors, you will be responsible for quality requirement gathering, documentation, testing and support IT solutions delivered.

We are looking for an excellent communicator, meticulous and analytical professional with experience in business analysis role, application maintenance and project management through IT solution implementation to join our growing team in Singapore office!

Main Responsibilities:

· Collaborate with business stakeholders on business and non-functional requirements to ensure they are well gathered and documented, translate to specifications.

· Perform analysis (data, business process mapping, system flows), business case and functional documentation, and facilitate workshops on requirement discussions/gathering.

· Perform technical reviews, test scenario creation and reviews, testing and support deployment for IT projects

· Lead discussion with APAC IT teams, Head Office teams and/or vendors to identify appropriate IT solutions, establish scope and timeline, and monitor the deliverables are achieved on time and with quality

· Proactive communications and status update to business stakeholders, and IT management.

· Ensure effective solution/application support to business users and issue resolution within agreed service level by working with the respective IT/vendor teams. Provide link between end users and development team regarding software functionality.

· Support Project Team to manage vendors to deliver application evolutions, maintenance and support tasks.

If you are someone with great adaptability and interpersonal skills, enjoy taking challenge with a diagnostic approach, this is the role for you!

Minimum Requirements:

· Bachelor’s degree in Computing / Information Systems or related field

· Preferably 5 years of relevant working experience in managing enterprise or regional application maintenance and projects

· Excellent communications skills both written and spoken, and presentation skills

· Good knowledge of software development life cycle and understanding of the building blocks of the information system: application layers, infrastructure and security.

· Knowledge/experience in Low-code technology, Dashboarding tool (Qliksense etc), data analytics techniques

· Knowledge/experience in the Shipping/logistics industry will be advantageous

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