Business Analyst

AVN DIGITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Attractive company benefits

Job summary

AVN-Digital is seeking a business analyst to gather requirements with IT and business units, drive end-to-end system delivery, and test Gartner-like processes in a banking environment.

You will help design automation and operational improvements, coordinate UAT, and collaborate with regional teams to ensure timely delivery and smooth rollout.

Qualifications

• 1 year experience in systems development or business process improvement initiatives.
• Ideally with project life cycle experience in Financial Services Industry.

Responsibilities

• Gather business requirements with IT and business units and ensure end-to-end system delivery and testing.
• Implement and support digital customer journeys to improve customer and employee experience in banking.
• Collaborate with regional teams to design, re-engineer processes and implement operation solutions.
• Coordinate UAT plans and ensure testing is executed per schedule.

Skills

Analytical skills

Communication skills

Teamwork

MS Office proficiency

Education

Bachelor / Diploma Degree

Job description

AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge, industry experience, and unique methodologies enable us to successfully deliver and meet our customer’s expectations.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB SCOPE:

Roles & Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience in bank
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational rollout

Job roles and responsibilities

• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

• Consumer Banking Operations
• Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder

Core competencies

• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.