Business Analyst

Randstad Singapore; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a driven Assistant Manager or Manager for their Transformation & Solutions team. This role is pivotal in modernizing enterprise IT systems within the group insurance sector. You will collaborate with internal stakeholders and external partners to gather essential business requirements that drive digital transformation initiatives. Your expertise in project coordination and business analysis will ensure alignment and efficiency across systems. Join this forward-thinking organization to contribute to impactful modernization projects and enhance operational processes in a dynamic environment.

Qualifications

• 4-5 years of experience in a business analyst or transformation role.
• Strong foundation in project coordination or project management methodologies.

Responsibilities

• Lead the collection and analysis of business requirements for enhancements.
• Coordinate user testing, system rollouts, and training sessions.

Skills

Business Analysis

Project Coordination

Stakeholder Engagement

Digital Transformation

Analytical Skills

Communication Skills

Education

Degree in Information Technology

Degree in Information Systems

Job description

about the company:

Our client, one of the largest life insurers, provides a wide range of coverage globally.

about the job:

This role, at an Assistant Manager or Manager level within the Transformation & Solutions team, is part of a broader strategic effort to modernize enterprise IT systems, especially within the group insurance space. The position involves working closely with internal stakeholders, developers, and external partners to gather and document business requirements that support digital transformation initiatives. Key responsibilities include:

• Leading the collection and analysis of business requirements for system and process enhancements.
• Reviewing new and existing workflows to ensure alignment and efficiency across integrated systems.
• Acting as the point of contact between operational teams, technical developers, and solution vendors.
• Assisting in brainstorming and conceptualizing solutions with IT and third-party providers.
• Coordinating user testing, system rollouts, training sessions, and relevant documentation efforts.
• Overseeing and driving modernization efforts related to IT infrastructure and operational processes.
• Supporting broader initiatives such as digitalization roadmaps, process improvement, and knowledge governance.
• Contributing to the implementation of internal policies around governance and compliance.

skills and experience required:

• Degree in Information Technology, Information Systems, or a closely related discipline.
• 4-5 years of experience in a business analyst or transformation role, ideally within the insurance sector.
• Familiarity with the group insurance domain is advantageous.
• Exposure to web and mobile front-end applications is beneficial.
• Proven involvement in full lifecycle digital transformation or modernization projects.
• Strong foundation in project coordination or project management methodologies.
• Experience in areas like customer experience (CX), user experience (UX) design, and AI-driven solutions is a plus.
• Strong interpersonal and stakeholder engagement abilities, with a focus on clear communication.
• Analytical mindset with a high level of precision and attention to detail.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Comfortable working both independently and within cross-functional teams.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [phone] (EA: 94C3609 /R23111951)