Business Analyst

EngineersOfAI; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Adyen is looking for a Business Analyst to join the Merchant Finance and Treasury team in Singapore. This hands-on role involves monitoring daily payouts, managing reconciliation operations, and collaborating with various teams to optimize financial processes. Candidates should have 2-5 years of relevant experience, strong analytical skills, and proficiency in tools like Excel, Looker, and Grafana.

The role emphasizes improving internal processes and providing insights to enhance decision-making, as well as maintaining relationships with stakeholders.

Qualifications

• 2-5 years of work experience in a related field.
• Experience with managing high-volume payments and financial processes.
• Excellent analytical and problem-solving skills.

Responsibilities

• Monitor daily payout and reconciliation operations.
• Collaborate with teams to resolve payment issues swiftly.
• Provide insights into financial processes to stakeholders.

Skills

Process improvement and optimization

Data analysis

Excel proficiency

Attention to detail

Tools

Looker

Grafana

Job description

Business Analyst, Merchant Finance and Treasury

Adyen is looking for a Business Analyst to join the Merchant Finance and Treasury team in Singapore. As Merchant Finance & Treasury we are the financial backbone of Adyen; optimizing and automating financial processes for scale, mitigating risks, and enabling growth through customer‑centricity, operational excellence, innovation and integrity.

This is a varied, hands‑on role in which you will execute, monitor, and reconcile high-volume daily payouts to ensure timely and accurate disbursements to our Merchants. Your responsibilities will range from solving daily operational problems, to optimizing our financial processes to ensure we scale for the future.

What you’ll do

• Monitor our daily Payout and Reconciliation operations; manage exceptions, failures and rejects by collaborating with internal and external teams to resolve issues swiftly.
• Monitor our daily Cash Management operations to ensure balances are available to cover the Payouts.
• Improve internal daily processes, with a focus on payment reconciliation to ensure timely money movements and to help scale our business.
• Provide internal stakeholders with insights into our key financial and operational processes to influence key decision making and help Adyen scale further.
• Use data analysis to solve business problems; draw conclusions and recommendations for optimization and automation.
• Partner with our technical and product teams to design, automate and improve our processes as well as having controls and monitoring in place.
• Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties.

Who you are

• 2-5 years work experience.
• Experience with process improvement, optimization and/or automation.
• Excellent analytical skills and the ability to translate detailed requirements into business solutions.
• Exceptional attention to detail, a strong sense of ownership and quick to pick‑up the phone to involve multiple teams.
• Ability to work independently, manage priorities, and meet strict daily deadlines.
• Ability to interface and cooperate seamlessly with a global team.
• Experience managing high‑volume payments across AR/AP, acquiring, treasury, reconciliation or banking operations is a plus.
• Knowledge of APAC payment and banking ecosystems, including regional rails and cross‑border payout frameworks (e.g. SWIFT, Singapore FAST and PayNow or India PA-CB), is a plus.
• Strong proficiency in Excel, as well as experience with data analysis and monitoring tools such as Looker and Grafana are a plus.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.