Business Administrative Officer

PA EXPORTS AND TRADING; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic company in Pedra Branca, Singapore, seeks an adaptable individual to manage client communications and provide IT support. The role involves overseeing HR functions, coordinating with international counterparts, and maintaining the website. Proficiency in Microsoft Office and CRM tools is essential for success.

Qualifications

• Excellent verbal and written communication skills.
• Strong analytical thinking and effective time management.
• Self-motivated with the ability to work independently or collaboratively.

Responsibilities

• Manage client communications via email, phone, and WhatsApp.
• Provide administrative assistance in HR functions.
• Deliver IT support by managing car listings and updating vehicle data.

Skills

Communication

Analytical Thinking

Time Management

Adaptability

Tools

Zoho

Microsoft Office Suite

Job description

Job Description:

• Manage client communications via email, phone, WhatsApp, and inquiries received through the company website
• Respond to customer queries promptly and professionally through website chat and WhatsApp, offering accurate information on car specifications and quotations
• Oversee and update the company’s website ( PAexports.com )
• Provide administrative assistance in HR functions
• Contribute to a business-driven and growth-focused work environment
• Manage Google Calendar for scheduling and coordination
• Maintain and utilize CRM tools such as Zoho for tracking leads and customer interactions
• Deliver IT support by managing car listings, updating vehicle data, and performing SQL-based data corrections
• Collaborate with the IT team to develop and test new website features before release
• Liaise with African counterparts, supporting tasks aligned with their local business hours, including invoice generation and port certificate preparation
• Assist with the creation of invoices for vehicle purchases and sales
Handle general administrative duties and documentation tasks

Responsibilities:

• Excellent verbal and written communication skills with confidence in engaging with customers
• Ability to communicate clearly and professionally with internal stakeholders and management
• Strong analytical thinking and effective time management capabilities
• Self-motivated with the ability to work independently or collaboratively within a team; adaptable to extended working hours when necessary
• Open to supporting business operations during African time zones and working days, as needed
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
• Familiarity with website management is a plus
• Experience in using HR systems, CRM platforms, and time management tools such as Zoho
• Capable to learn new IT technologies like clouds, costing and so on for the future needs