Bubble Tea Management Trainee

Inter Island Manpower Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the food and beverage industry is looking for an Outlet Manager. The role involves operational management, staff training, and ensuring customer satisfaction. Candidates will go through three months of training to learn Standard Operating Procedures and develop their managerial skills.

Qualifications

• Experience in managing food & beverage operations.
• Capable of suggesting improvements in business operations.
• Ability to meet sales targets and implement marketing strategies.

Responsibilities

• Oversee operational management of the kiosk/shop.
• Manage inventory, food, and labor costs.
• Ensure high-quality service and customer satisfaction.
• Staff recruitment, training, and management.

Skills

Management

Operational Efficiency

Customer Service

Staff Training

Job description

6 days work

First 3 months (Training) is learning SOP of making drink and handle business in the shop. Eventually candidates will trained to be outlet manager if they are capable. After three months they will learn what is described at description

Responsibilities:

• Responsible for operational and management of stall/kiosk, monitor and ensure smooth operations of his / her respective outlet.

• Manage the location's inventory, food, labour and operating costs Maintain consistency in quality of food & beverage service, cleanliness of his / her respective outlet.

• Streamline operations procedures to improve efficiencies and optimize profitability

• Assist in the development and implementation of new food items and marketing programs

• To suggest new improved ways to every aspect of the business operations, including food, service, staff image etc.

• To optimize manpower with proper planning and allocation

• Ensure high service standard and customer satisfaction

• Staff recruitment and training

• Motivate staff and enforcing staff discipline and compliance to policies Conduct / attend outlet meetings and training sessions as required

• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage

SALES

1) To hit Daily/Monthly sales target

2) Execute Effective Marketing & promotion daily

3) Ensure customer service standard

4) Execute 5S implementation and ensure it's effectiveness

5) Ensure all Crew Member to make Quality of drinks to meet company standard

MANPOWER

1) In charge new crew training, crew discipline

2) Daily Manpower arrangement

3) Control manpower costing, email manpower planning by weekly basis to HQ

4) Take attendance of crew & submit to HR in correct method

STOCK: Control & monitor Stock level, ordering & receiving

ADMIN

1) Make sure daily report send in time and accurate

2) Check & validate daily report & mthly report, time card and other report related before submit to HQ

3 Bank in daily sales (if applicable ), and make sure all kiosk must bank in daily basis

4) Costing control for kiosk operation.

5) Liaise with respective complex management to settle matters related to that kiosk

Registration number: R1216462

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.