Brokerage Investigation & Data Management -Team Lead

As the role straddles across multiple Ops/Finance, Front Office and External Client communications, the individual will require strong communication skills and confidence to front collaborative and management level conversations. To be seen as a go-to delegate to the Regional Head of Accounts Receivable & Brokerage Investigation.

Key Responsibilities:

• Execution of Brokerage Agreement responsibilities, including:

  • Collaborate with the front office to prepare, draft & distribute brokerage agreements for TPICAP APAC clients.

  • Address brokerage agreement related queries from both internal and external stakeholders in a timely manner.

  • Provide business with brokerage analysis reports for rate negotiation with clients.

• Execution of Client and Operational Data responsibilities, including:

  • Maintaining high quality, clean data by adhering to a strict governance and controls framework.

  • Support Data Integration projects/change initiatives/process enhancement.

  • Extensive liaison with relevant stakeholders to resolve issues faced.

• Customer Investigation:

  • Ensure the effective and efficient management of trade investigations raised by clients following the review of their invoices, liaising with appropriate departments to solve them.

  • Perform the brokerage checks requested by the audit.

  • Track and analyze the transactions where brokerage has been input manually.

  • Suggest improvements to the systems and processes.

  • Design and implement reconciliations and MI/KPIs to support our business and evidence controls.

• General:

  • Maintain procedures, system controls, identify key processes and improvements.

  • Where assigned by Team Lead, support other functions within APAC Operations inclusive of:

    • Client Onboarding Team (KYC/AML, periodic client review, remediation, etc).

    • Trade Management Team (Remediate trade issues with stakeholders).

    • Accounts Receivable to resolve client queries to close out the F2B invoicing process.

  • Participate in Change and Tech enhancement projects to create process excellence and digitalization.

  • Fulfill any additional/ad-hoc duties as required to meet the needs of the business.

Skill Specification

Knowledge

• Good understanding of Financial Services & Products (FX, Rates, Credit) Derivatives.

• Ability to develop new skills and understanding new technology as required.

• Good understanding of Operational Risk.

• Good understanding of financial regulatory and compliance landscape.

Experience

• At least 1-2 years of experience in a Team Lead capacity.

• Experience in leading a team with good supervisory and leadership skills.

• Ability to implement risk-based processes and workflows.

• Ability to drive and implement tech change within the team, and lead structural reforms.

Skills

• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook, etc).

Client Focused

• Communicates effectively and efficiently to internal and external stakeholders.

• Build relationships and networks with both internally and externally wherever possible.

• Constructively handles disagreements to reach a resolution.

• Ability to work with diverse groups/personality types.

Innovative

• Open to innovative ideas/experiences and ability to create new ideas, approaches, or insights. Seeks opportunities for improvements.

• Ability to influence and drive change.

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals.

• Shows evidence of being comfortable working in fast paced or pressured environments.

• Enjoys challenges and able to escalate.

• Self-Starter, “can do” attitude.

Open & Communicative

• Excellent written and verbal communication skills, and knowledge dissemination skills.

• Ability to work effectively in a high-pressure environment.

• Keeps emotions under control in difficult situations.

• Handles criticism constructively.

Professional Integrity

• Able to demonstrate honesty, integrity, and professionalism.

• Works ethically and shows respect for both professional and company values.

Effective

• Excellent attention to detail, highly organized with a proactive approach.

• Strong analytical ability and problem-solving skills.

• Demonstrates sound judgement with good understanding.

• Demonstrates drive, commitment, and focus on personal development, with a desire and aptitude to learn.

Job Band & Level: Professional, 5

#LI-Hybrid

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Singapore - 50 Raffles Place - Singapore