Job Summary
We are looking for an experienced SAN and Storage Administrator with strong hands-on expertise in Brocade SAN switches and Hitachi enterprise storage systems. The candidate will be responsible for SAN infrastructure management, storage provisioning, performance monitoring, troubleshooting, and ensuring high availability of mission-critical storage environments.
Key Responsibilities
- Administer and maintain Brocade Fibre Channel SAN switches and fabrics.
- Perform zoning activities, including WWN zoning, alias creation, zone configuration, and activation.
- Configure and manage ISLs, trunking, and E-ports.
- Monitor switch health, port utilization, fabric performance, and error counters.
- Perform firmware upgrades, switch configuration backups, and code-level maintenance.
- Troubleshoot SAN connectivity, link failures, CRC errors, congestion, and fabric-related issues.
- Manage Brocade tools such as Web Tools and Fabric OS CLI.
- Perform LUN provisioning, host group configuration, and LUN masking and mapping.
- Configure and manage storage pools, RAID groups, and Dynamic Provisioning pools.
- Manage Thin Provisioning, Dynamic Tiering, and storage capacity allocation.
- Monitor storage performance, utilization, and system health.
- Perform storage replication and disaster recovery operations using TrueCopy and Universal Replicator, where applicable.
- Troubleshoot host-to-storage connectivity and storage performance issues.
- Support storage microcode upgrades, configuration changes, and planned maintenance.
SAN and Storage Operations
- Configure and troubleshoot Fibre Channel connectivity between servers, SAN switches, and storage arrays.
- Coordinate with VMware, Windows, Linux, database, and server teams for storage-related activities.
- Perform incident, problem, and change management according to ITIL processes.
- Maintain SAN topology diagrams, zoning records, storage allocation reports, and operational documentation.
- Participate in disaster recovery testing, business continuity activities, and infrastructure upgrades.
- Ensure adherence to security policies, change control procedures, and operational SLAs.
Required Technical Skills
- Strong experience in Brocade SAN switches and Fabric OS.
- Hands‑on experience with zoning, aliases, zonesets/configurations, ISLs, and fabric troubleshooting.
- Experience with Hitachi VSP storage administration.
- Knowledge of LUN provisioning, host groups, storage pools, RAID, and thin provisioning.
- Understanding of Fibre Channel, WWPN/WWNN, HBA, multipathing, and SAN architecture.
- Experience with storage replication and disaster recovery concepts.
- Familiarity with SAN monitoring, performance analysis, and capacity management.
- Knowledge of Windows and Linux host connectivity.
Preferred Skills
- Experience with Hitachi Ops Center and Storage Navigator.
- Knowledge of Hitachi TrueCopy and Universal Replicator.
- Experience with Brocade SANnav or other SAN monitoring tools.
- Familiarity with VMware vSphere and enterprise backup solutions.
- Knowledge of ITIL incident, problem, and change management processes.
- Experience supporting enterprise data centers and 24/7 production environments.
Qualifications
- Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Relevant experience in SAN and enterprise storage administration.
- Vendor certifications in Brocade networking or Hitachi storage are an advantage.
Experience
Typically, 4–8 years of experience in SAN and enterprise storage administration, depending on the role’s seniority and environment.
- Strong troubleshooting and analytical skills.
- Effective communication and cross-functional coordination.
- Ability to work in a shift-based or on-call support environment.
- Attention to detail and adherence to change management procedures.
- Ability to support critical production infrastructure and meet SLAs.