Breakfast Services Part-Timer

Holiday Inn Express; Singapore; On-site; SGD 23,000 - 28,000; Full time

Job summary

Holiday Inn Express Singapore is seeking a friendly hospitality team member to assist with guest arrivals, table refreshment, and beverage presentation in The Great Room. You will ensure clean guest areas, handle guest inquiries, and support Duty Managers to uphold brand standards.

We value clear communication in English, a positive attitude, and a willingness to learn and grow within a busy hotel environment. This role is on-site in Singapore and involves close guest interaction.

Qualifications

• Requires excellent communication and a friendly, guest-centric approach.
• Must be proficient in written and spoken English with good communication skills.
• Basic computer literacy and willingness to learn hospitality systems.

Responsibilities

• Welcome and acknowledge guests in a timely, friendly and efficient manner.
• Clear tables and prepare for service for the next guests.
• Refresh Food and Beverage in The Great Room and maintain cleanliness of guest areas.
• Complete closing duties and ensure a positive guest experience.
• Answer guests’ enquiries and handle complaints per brand standards.
• Support Duty Managers and other leaders as assigned.
• Refresh local knowledge to improve the guest experience.

Skills

Communication

English Proficiency

Positive Attitude

Basic Computer Literacy

Education

High school diploma or equivalent

Job description

Your day-to-day

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience.
• Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.

What we need from you

• Minimum high school/ secondary education
• Great communication skills and basic computer literacy
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills

At Holiday Inn Express, we’re all about travel that’s simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room?They’re all included with a great night’s sleep.