Breakfast Services Part-Timer

InterContinental Hotels Group; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A leading hotel chain in Singapore is looking for a guest service team member responsible for welcoming guests and ensuring a positive experience. The ideal candidate should have a high school education, great communication skills, and a positive attitude. Join us to enhance guest experiences and contribute to maintaining our brand standards.

Qualifications

• Minimum high school/secondary education.
• Great communication skills and basic computer literacy.
• Must be proficient in written and spoken English.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Clear tables and prepare for service for the next guests.
• Handle guests’ complaints appropriately adhering to brand standards.

Skills

Communication skills

Basic computer literacy

Positive attitude

Education

High school/secondary education

Job description

Overview

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience.
• Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.

What we need from you

• Minimum high school/ secondary education
• Great communication skills and basic computer literacy
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.