Brand Operations Manager/Executive

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wellness company in Singapore is seeking a commercially driven leader to enhance brand presence and drive client engagement. You will oversee brand management, lead generation, and ensure compliance. The ideal candidate has 3–5 years of experience in marketing or sales, preferably in the beauty or retail sector. Strong leadership and interpersonal skills are required for this role.

Qualifications

• 3–5 years of experience in marketing, sales, or brand management.
• Preferably in the beauty, aesthetics, or retail industry.
• Strong communication and interpersonal skills.

Responsibilities

• Safeguard and enhance multiple brand presence through strategic planning.
• Oversee lead management strategies.
• Shape and manage the full customer journey.

Skills

Lead generation

Customer acquisition

Brand growth

Digital marketing

Interpersonal skills

Education

Diploma or Degree in Marketing, Business, or related field

Job description

Overview:

We are seeking a commercially driven leader who combines strategic vision with hands-on execution to strengthen brand presence, drive client engagement, and deliver measurable business outcomes. This role demands a balance of corporate-level representation, operational oversight, and direct involvement in customer-facing initiatives.

Key Responsibilities:

• Brand & Reputation Management: Safeguard and enhance multiple brand presence through strategic planning, stakeholder engagement, and active market participation.
• Lead & Pipeline Oversight: Oversee lead management strategies while personally supporting telecalling activities, follow-ups, and conversion initiatives.
• Client Experience Excellence: Shape and manage the full customer journey, actively participating in roadshows, product demonstrations, and corporate events to reinforce brand credibility.
• Stakeholder & Corporate Engagement: Strong participation in roadshows, corporate events etc. Representing the brand in corporate presentations, partnership discussions, and networking forums to expand business opportunities.
• People Leadership: Guide and motivate the team while working alongside them in the field to model best practices.
• Capability Development: Deliver and oversee comprehensive training programs that blend classroom learning with practical application in sales and service contexts.
• Governance & Compliance: Ensure PDPA compliance, maintain operational integrity, and provide accurate reporting from both corporate and field activities.
• Performance & Growth: Set, monitor, and achieve long-term KPIs and targets, using a mix of strategic initiatives and hands-on execution to secure results.

Requirements:

• Diploma or Degree in Marketing, Business, or related field
• 3–5 years of experience in marketing, sales, or brand management, preferably in the beauty, aesthetics, or retail industry
• Proven ability in lead generation, customer acquisition, and brand growth
• Experience with digital marketing, social media campaigns, and event/roadshow activations
• Strong communication and interpersonal skills, with a hands-on approach to customer engagement
• Ability to lead a team, manage multiple projects, and meet business targets