Brand Crew (Freelance/Full-Time Retail Associate)

Creative For More; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A retail brand in Singapore is seeking Freelance Retail Associates (Brand Crew) to deliver exceptional service and manage daily operations. Ideal candidates are outgoing, have strong communication skills, and can commit for at least 6 months. Responsibilities include customer engagement and inventory management. Fluent English and some Mandarin are preferred but not mandatory.

Qualifications

• Available to work at least 2 weekdays and 1 weekend.
• Minimum 6 months commitment required.

Responsibilities

• Provide radical service to create memorable customer experiences.
• Understand and recommend products through genuine conversations.
• Manage daily technical operations like POS and inventory.

Skills

Verbal English proficiency

Communication skills

People skills

Basic Mandarin proficiency

Proactiveness

Job description

Beyond The Vines is a multidisciplinary design studio based in Singapore, with a physical and online retail presence in Singapore and the region.

We’re on the lookout for Freelance Retail Associates to join our team known amongst the team as Brand Crew, you will play a vital role in providing a memorable store experience. A great conversationalist, we love an easygoing, personable character that people would naturally gravitate to.

Job Summary

Brand Crew are the retail face of Beyond The Vines. The main focus of this job would be providing radical service to the faces that we encounter. They’ll be an expert on all our products and daily store operations. Working in tandem with our Retail Managers and Brand Leaders, our Brand Crew will be working on the floor to always keep the stores buzzing!

Responsibilities include:

• We truly believe in providing radical service for raving fans, that means customer service that goes beyond fulfilling basic needs or expectations.
• Understand our products inside out and through genuine conversations, you are able to recommend products to support what our community is looking for.
• Understand and execute the daily technical operations of the store such as POS (point of sale) management, inventory stocktake, stock management, and upholding visual merchandising standards.

Attributes we look out for:

• Proficient in verbal English with great communication and people skills.
• Candidates with basic Mandarin-speaking proficiency are preferred to communicate with Chinese-speaking customers, but not necessary.
• A friendly and outgoing disposition, we love a team player!
• Proactiveness and an ability to think smart on one’s feet.
• Pressure won’t get the best of them! A calm composure when put in challenging situations is a great character trait we look out for.

Requirements for freelance role:

• Available to work a minimum of 2 weekdays, 1 weekend
• Minimum 6 months commitment

By applying for a position at BTV Group Pte Ltd, you give us consent to keep your professional profile/resume for the period of 12 months from the date of application. The purpose of retention is for us to review your experience for future openings that we may have within our Group. After that period, we would dispose of the same in a secure and proper manner. If you do not wish for us to retain your professional profile/resume, kindly let us know in your application!