Bodyshop Service Advisor

Kah Motor Company Sdn Bhd (HONDA); Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to enhance customer support in automotive services. This role focuses on assisting customers involved in accidents, providing expert advice on motor claims, and ensuring seamless communication throughout the repair process. The ideal candidate will possess a strong understanding of vehicle assessment and motor claims, along with excellent customer service skills. Join a dynamic team that values your contributions and offers a supportive work environment with numerous benefits, including performance bonuses and comprehensive medical coverage. If you're passionate about the automotive industry and eager to make a positive impact, this opportunity is perfect for you.

Benefits

Incentive

AWS

Yearly performance bonus

Dental coverage

Comprehensive medical insurance

Annual Health Screening

Birthday Leave

Special Off Days

Qualifications

• Minimum Nitec in Automotive and at least 1 year of riding experience.
• Basic proficiency in English and computer literacy required.

Responsibilities

• Assist customers at accident scenes and advise on claim options.
• Monitor repair progress and update customers accordingly.

Skills

Customer Support

Motor Claims Knowledge

Vehicle Assessment

Basic English Proficiency

Computer Literacy

Knowledge of Traffic Rules

Education

Nitec in Automotive

Tools

Autoline

Job description

Are you passionate about automotive services and customer support? We are looking for a Service Advisor (Mobile Reporting) to assist Kah Motor's customers in the event of an accident. If you have a strong understanding of motor claims and a keen eye for vehicle assessment, we want you on our team!

Job Responsibilities:

1. Respond to customers' accident scenes during working hours.
2. Assess accident situations and advise customers on available claim options (Third-Party or Own Damage).
3. Provide insurance claim estimations and coordinate with surveyors.
4. Monitor repair progress and update customers accordingly.
5. Finalise repairs, close jobs, and issue invoices.
6. Carry out any other related duties assigned by the superior.

Job Requirements:

1. Minimum Nitec in Automotive.
2. At least 1 year of riding experience (Class 2B/2A), Company bike provided for work-related duties.
3. Basic proficiency in English (spoken and written).
4. Basic computer literacy.
5. Knowledge of motor claims framework, car components, and Autoline.
6. Familiarity with Singapore traffic rules.
7. Certificate in First Aid and CPR is an advantage.

Working Hours:

1. Mondays to Fridays: 8:30 am to 5:30 pm
2. Every Saturday: 8:30 am to 12:30 pm

Join Our Team and Enjoy These Amazing Benefits!

1. Incentive
2. AWS
3. Yearly performance bonus
4. Dental coverage
5. Comprehensive medical insurance
6. Annual Health Screening
7. Birthday Leave
8. Special Off Days

Location: 15 Ubi Road 4 Singapore 408610 / 255 Alexandra Road Singapore 159937.

By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use and disclosure of your data as provided in your application by the Company, for verification, evaluation and other recruitment-related procedures by the Personal Data Protection Act 2000.

Thank you for your submission and only shortlisted candidates will be notified.