BNPL Product Manager

This is an IT support group; Singapore; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Product Manager to join their Global Payments team. This exciting role involves developing and refining the Buy Now Pay Later (BNPL) product strategy while collaborating with cross-functional teams to deliver innovative payment solutions. You will analyze market trends and customer behavior to identify growth opportunities, manage the end-to-end BNPL transaction process, and ensure a seamless user experience. If you are passionate about product management and thrive in a dynamic environment, this is a fantastic opportunity to make a significant impact on a global scale.

Qualifications

• 3+ years of experience in product management, preferably in payments or eCommerce.
• Strong analytical skills and experience with data-driven decision-making.

Responsibilities

• Develop and refine the BNPL product roadmap and strategy.
• Collaborate with payment partners to integrate BNPL solutions.

Skills

Analytical Skills

Communication Skills

Collaboration

Product Management

Data-Driven Decision Making

Education

Bachelor's degree in business, economics, or computer science

Job description

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business use cases.

Key Responsibilities:

• Develop and refine our BNPL product roadmap and strategy, in collaboration with cross-functional teams suchas legal, compliance, engineering, design, marketing, and business.
• Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization.
• Collaborate with payment partners to integrate BNPL solutions (whitelabel or co-branding) onto our platform, ensuring seamless user experience and adherence to regulatory standards.
• Manage the end-to-end process of BNPL transactions, from onboarding new customers to resolving any disputes or issues that may arise.
• Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement.
• Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to BNPL services.
• Stay up-to-date on industry trends, regulations, and best practices related to BNPL solutions.

Qualifications

Minimum Qualifications:

• Bachelor's degree in business, economics, computer science, or a related field.
• 3+ years of experience in product management, preferably with experience in the payments, BNPL, loan, finance, or eCommerce space.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and departments.
• Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch.

Preferred Qualifications:

• Self-starter with a strong sense of ownership and accountability for delivering results.
• Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines.