Billing Executive Asst, Ph - Pharmaceutical Care Services (Contract)

National Healthcare Group Pte Ltd; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Billing Executive Assistant to manage billing processes and ensure seamless operations in the Pharmacy. The ideal candidate should possess relevant experience, good organizational skills, and proficiency in Microsoft Office and SAP. This role challenges you to maintain accurate records and provide excellent service, while also offering the opportunity to work in a dynamic healthcare environment.

Qualifications

• Preferably with 3 years working experience in service industry.
• Public healthcare billing experience is welcomed.
• Good knowledge of MOH healthcare financing is advantageous.

Responsibilities

• Perform billing and payment collection to ensure accurate billing.
• Facilitate the resolution of billing-related issues.
• Train staff on medication billing processes.

Skills

Communication skills

Organizational skills

Analytical skills

Team player

Multilingual proficiency

Education

Relevant Diploma

Tools

Microsoft Office

SAP system

Job description

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Billing Executive Asst, Ph - Pharmaceutical Care Services (Contract)

Institution: Tan Tock Seng Hospital

Family Group: Administration

Job Description:

TheChallenges

• Perform and facilitate registration (including visits creation), billing and payment collection to ensure accurate billing, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met.
• Perform billing-related tasks, including billing rectifications, batch billing, billing to third party payers, to ensure patients' needs are being attended to and an overall positive experience at the Pharmacy
• Facilitate the resolution of billing-related issues, which includes authorising SAP receipt cancellation.
• Manage billing-related enquiries Perform online adjustment for billing refunds.
• Assist Pharmacy Technician in reconciliation of the drop charges report.
• Train staff on medication billing processes and update training materials.
• Assist in supporting the ground during billing system slowness or downtime procedure.
• Maintain timely and accurate records of patients’ information.
• Support Pharmacy Billing Team in-charge to perform billing administrative work.
• Perform any otheradhocduties as assigned.

The Requirements

• Relevant Diploma Preferably with 3 years working experience in service industry
• Public healthcare billing experiences are welcomed
• Good background on MOH healthcare financing knowledge will give an edge
• Meticulous, analytical and possess good organizational and coordination skills as well as good interpersonal and communication skills
• Driven, pro-active, strong team player, independent and service minded
• Able to exercise initiative, manage stress and multi-task in a fast-paced environment
• Proficient in Microsoft Office and able to excel at handling multiple hospital systems
• Knowledge in using SAP system will be advantageous
• Multi-lingual with proficiency in more than one Asian language will be an added advantage