BILLING EXECUTIVE

ENG LEE LOGISTICS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading logistics company in Singapore is seeking a Billing Manager to oversee daily billing operations and lead a team in ensuring accuracy and timeliness. The candidate will manage billing processes, resolve issues with invoices, and provide mentorship to junior team members, ensuring high standards of customer service.

Qualifications

• Minimum qualification of Diploma in Business, Accounting, or related field.
• Relevant experience in billing, accounting or similar role (3 years or more) preferred.

Responsibilities

• Oversee daily billing operations and ensure accuracy in generating invoices.
• Lead billing team in responding to inquiries and resolving payment issues.
• Coordinate and assist in month-end closing activities.

Skills

Attention to detail

Leadership

Communication

Interpersonal skills

Proficiency in Microsoft Office

Education

Diploma in Business, Accounting, or related field

Tools

ERP systems

Job description

Job Description

• Oversee the daily billing operations, ensuring accuracy and timeliness in generating and issuing invoices for trucking and rental services.
• Lead and support the billing team in responding promptly to email inquiries related to billing, invoices, and customer payment issues, ensuring a high level of customer service.
• Review the preparation and distribution of monthly reports to clients by the 10th of each month, ensuring financial data is clear, accurate, and professionally communicated.
• Manage and resolve issues related to credit notes, including depot refunds, overcharges, customer disputes, and goodwill discounts, and ensure the team follows proper procedures.
• Regularly review charge codes and storage folders to ensure all files are billed promptly and accurately, stepping in as needed for complex or high-priority accounts.
• Take charge of following up on outstanding Statements of Account (SOA) payments, ensuring the team stays on track and payments are received in a timely manner.
• Coordinate and assist in month-end closing activities, ensuring all invoices are filed and accounted for, and that the billing team meets deadlines.
• Support the team in performing ad-hoc duties, such as scanning, uploading invoices to the ERP system, and sending invoices to clients, while ensuring adherence to company processes.
• Provide leadership, mentorship, and training to junior team members, fostering a collaborative and efficient work environment.

Job Responsibilities

• Minimum qualification of Diploma in Business, Accounting, or a related field. Candidates with equivalent qualifications are welcome to apply
• Relevant experience in billing, accounting, or a similar role is preferred (3 years or more), but candidates with transferable skills are encouraged to apply
• Strong proficiency in Microsoft Office, particularly Excel; knowledge of ERP systems is a plus.
• Exceptional attention to detail and accuracy in managing numerical data and financial records.
• Ability to manage and prioritize multiple tasks while ensuring deadlines are met and operations run smoothly.
• Proven leadership and team management skills, with experience in training and mentoring team members.
• Excellent communication and interpersonal skills, with the ability to work closely with internal teams and interact professionally with clients.
• Ability to work under pressure while maintaining a high level of accuracy and efficiency in all billing tasks.
• Adaptable and proactive, with a willingness to learn new systems and drive continuous improvement in billing processes.