Beverage Operations Assistant

KRISLITE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local beverage retailer in Singapore is seeking a dedicated individual to join their drinks store team. Responsibilities include managing POS operations, preparing drinks and snacks, offering excellent customer service, and maintaining store cleanliness. Ideal candidates should possess multitasking skills and a willingness to work shifts including weekends. Prior experience in a relevant environment is preferred but not mandatory.

Qualifications

• Prior experience in a drinks store or food service is preferred.
• Basic knowledge of handling a POS system.
• Ability to operate drink preparation equipment.
• Strong multitasking skills and ability to work in a fast-paced environment.
• Excellent communication and customer service skills.
• Willingness to work shifts, including weekends and public holidays.

Responsibilities

• Manage POS system for processing payments.
• Prepare a variety of drinks and light snacks.
• Provide friendly service to customers.
• Monitor stock levels and assist in inventory replenishment.
• Maintain cleanliness of the work area.

Skills

Customer service

Multitasking

POS operation

Drink preparation

Job description

We are looking for a dedicated and energetic individual to join our drinks store team at The Kanteen. The ideal candidate will be responsible for handling day-to-day operations, ensuring excellent customer service, and maintaining smooth workflows at the drinks store.

Key Responsibilities:

1. Point of Sale (POS) Operations:
   • Manage the POS system for processing and recording payments.
   • Handle cash, credit, and digital transactions accurately and efficiently.
   • Ensure all payments are collected correctly and balances are reconciled at the end of each shift.
2. Drink Preparation:
   • Prepare a variety of drinks, including hot and cold beverages, according to store recipes and standards.
   • Operate drink-making equipment (e.g., blenders, espresso machines, soda dispensers efficiently and safely.
   • Maintain knowledge of menu items to recommend options to customers.
3. Snack Preparation:
   • Prepare and serve a selection of light snacks as per store guidelines.
   • Ensure food safety standards are met during preparation and serving.
4. Equipment and Machine Operation:
   • Operate, clean, and maintain drinks store machines and equipment (e.g., ice machines, juicers).
   • Perform routine checks to ensure equipment is in good working condition.
5. Customer Service:
   • Provide friendly and efficient service to customers.
   • Handle customer inquiries, feedback, and complaints professionally.
6. Inventory Management:
   • Monitor stock levels of ingredients and supplies.
   • Assist in inventory replenishment and report shortages promptly.
7. Hygiene and Cleanliness:
   • Maintain cleanliness of the work area, including counters, equipment, and utensils.
   • Follow food safety and hygiene regulations at all times.
8. Teamwork and Communication:
   • Work collaboratively with team members to ensure efficient store operations.
   • Communicate effectively with the manager regarding operational issues or suggestions for improvement.

Requirements:

• Prior experience in a drinks store, café, or food service environment is preferred but not mandatory.
• Basic knowledge of handling a POS system.
• Ability to operate and maintain drink preparation equipment.
• Strong multitasking skills and ability to work in a fast-paced environment.
• Excellent communication and customer service skills.
• Willingness to work shifts, including weekends and public holidays.