Bellperson - voco Orchard Singapore

InterContinental Hotels Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

voco Orchard Singapore seeks a dynamic bellman as part of an exciting rebranding project. You'll be the first point of contact for guests, providing exemplary service by assisting with luggage and answering inquiries about hotel facilities and local attractions. Join a renowned hospitality team that values individual contributions and offers great salary and benefits.

Benefits

Great salary and benefits

Room discounts

Superb training

Qualifications

• 1-2 years working experience, preferably in a hotel environment.
• Ability to converse, read and write in English.
• Ability to perform rotating shift work, weekends, and holidays as required.

Responsibilities

• Greet and assist arriving guests with luggage.
• Escort guest to their room and handle luggage transfer.
• Respond to guest inquiries about facilities and local attractions.

Skills

Physically fit

Guest service

Attention to detail

Job description

voco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

About Us

voco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate bellman to be part of this exciting rebranding project. As a bellman, you will be the first point of contact for our guests arriving at the hotel.

Responsibilities

• Greet guests as they arrive at the voco Orchard SIngapore.
• Assist incoming guests with luggage.
• Receive keys from Front Desk and escort guest; proceed with the transfer of luggage to the guestroom
• Introduce guests to room
• Assist departing guests by conveying luggage from guestroom to lobby or vehicle.
• Notify direct supervisor of any unusual incidents or suspicious observances pertaining to guests
• Man the concierge desk when required
• Respond to guest on house facilities and places of tourist interest.
• Store luggage and record all items under care and control of hotel.
• Perform miscellaneous tasks as designated by the direct supervisor.

What we need from you

• At least 1-2 years working experience, preferably in a hotel environment
• Physically fit as you need to be on your feet for long hours
• Able to converse, read and write in English
• Able to perform rotating shift work, weekends, and holidays where required.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.