Bellman

LAGUNA HOTEL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore seeks a Bell Attendant to facilitate guest arrivals and departures, ensuring excellent service and luggage management. Ideal candidates will possess strong communication skills and physical stamina, and be ready to represent the hotel professionally.

Benefits

Company Transport

Uniform

Duty Meals

Medical & Dental Coverage

Employee Discount for F&B and Hotel Stays

Learning & Development Opportunities

Staff Recognition Awards

Qualifications

• At least 1 year of experience in Front Office or Bell Service.
• Ability to communicate basic English.
• Strong physical stamina for lifting and standing.

Responsibilities

• Meet and welcome guests, escort them to reception.
• Transport luggage safely to guest rooms.
• Maintain accurate luggage logs.

Skills

Communication Skills

Interpersonal Skills

Physical Strength

Education

High Vocational Diploma

Job description

JOB RESPONSIBILITIES

• Meet & welcome all arriving guests at the entrance of the hotel and escort/direct them to reception for check-in.
• Coordinate with reception to execute arrivals and departures efficiently.
• Unload/load cars and cabs for all arriving & departing guests.
• Transport guest's luggage to rooms in an efficient manner ensuring no damage is caused to the luggage, furniture, fixtures and walls.
• Collect luggage at guest room for departing guests in a timely manner and bring the luggage to lobby for check out.
• Maintain accurate control and records of all luggage, by entering information on work sheets and log books.
• Always represent the hotel in a positive manner, by being polite, friendly, and professional while on duty.
• Assist in Front Office requests for room changes, delivery of forms/reports or any other documents.

JOB REQUIREMENTS:

• At least High Vocational diploma in any discipline.
• Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.
• Ability to communicate basic English.
• Possess professional disposition with good communication and interpersonal skills.
• Physically strong. Ability to stand for a long period of time and lift luggage during the duty.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards