Bellman

VOCO ORCHARD SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore is seeking a dynamic bellman to be the first point of contact for guests. Responsibilities include guest greeting, luggage assistance, and general support. Applicants should have 1-2 years of hotel experience and be physically fit. The role requires rotating shifts, including weekends and holidays, and offers a competitive salary along with other benefits.

Benefits

Great room discount

Superb training

Qualifications

• 1-2 years of experience in a hotel environment is preferred.
• Ability to perform rotating shifts, including weekends and holidays.

Responsibilities

• Greet and assist incoming guests with luggage.
• Escort guests to their rooms.
• Respond to guest inquiries about hotel facilities and local attractions.
• Store and manage guests' luggage as needed.

Skills

Guest assistance

Luggage handling

Basic English communication

Physical fitness

Job description

About Us

voco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate bellman to be part of this exciting rebranding project. As a bellman, you will be the first point of contact for our guests arriving at the hotel.

• Greet guests as they arrive at the voco Orchard Singapore.
• Assist incoming guests with luggage.
• Receive keys from Front Desk and escort guest; proceed with the transfer of luggage to the guestroom.
• Introduce guests to room.
• Assist departing guests by conveying luggage from guestroom to lobby or vehicle.
• Notify direct supervisor of any unusual incidents or suspicious observances pertaining to guests.
• Man the concierge desk when required.
• Respond to guest on house facilities and places of tourist interest.
• Store luggage and record all items under care and control of hotel.
• Perform miscellaneous tasks as designated by the direct supervisor.

What we need from you

• At least 1-2 years working experience, preferably in a hotel environment.
• Physically fit as you need to be on your feet for long hours.
• Able to converse, read and write in English. Fluency in another language is an added advantage.
• Able to perform rotating shift work, weekends, and holidays where required.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.