Bellman

SUNSET METT SING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Bellman to be the first point of contact for guests. You will welcome guests, assist with their luggage, and ensure a positive experience. The ideal candidate is friendly, passionate about hospitality, and ready to help with check-in and check-out processes. Experience in a similar role is a plus. Join our team and make every guest's arrival special!

Qualifications

• Must have a friendly demeanor and excellent hospitality skills.
• Ability to assist with luggage and guest check-in/check-out processes.
• Familiarity with local attractions is a plus.

Responsibilities

• Assist guests with their luggage from transportation.
• Open and close car and taxi doors for guests.
• Communicate with departments to welcome VIP guests.
• Guide guests through the check-out process.
• Provide basic information about room features.

Skills

Friendly personality

Passion for hospitality

Communication skills

Job description

Overview

As a Bellman, you are the first point of contact with our guests as they enter the hotel. Your friendly personality will spark joy to our guest and make their welcome experience a truly experience one. You are passionate to deliver true hospitality. You are in the know and always ready to assist our guests, either with their baggage delivery or call for a transportation for them to explore Singapore.

Responsibilities

• 2.1 Assisting guests with their luggage from the taxi/car/transportation
• 2.2 Assisting arriving and departing guests by opening and closing car and taxi doors
• 2.3 Be aware of daily arrivals and departures with emphasis on VIPs
• 2.4 Communicating with different departments to welcome VIP guests
• 2.5 Assisting guests with the check-in/check-out process via the self-check in kiosks
• 2.6 Guiding the guest through check-out process and answering basic billing enquiries
• Providing basic information of the room e.g. directions, room type and basic features