Beauty Spa Assistant Manager

EGE BOUTIQUE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

Une entreprise leader dans le bien-être et l'aromathérapie recherche un Superviseur pour gérer les opérations d'un spa. Ce rôle implique des responsabilités clés telles que le suivi des opérations quotidiennes, la gestion de la satisfaction client, et le développement de stratégies de croissance pour optimiser les performances du spa. Le candidat idéal aura un fort sens du service, d'excellentes compétences en communication, et au moins 3 ans d'expérience dans le secteur.

Benefits

Flexible working hours

Attractive Remuneration Packages

Incentive bonus

Outstanding Career Advancement Opportunities

Qualifications

• Minimum 3 ans d'expérience en soins de beauté en tant que superviseur.
• Certification dans un domaine de soins de beauté requise.
• Personnalité indépendante et orientée vers le service.

Responsibilities

• Superviser les opérations quotidiennes du spa pour assurer un flux de travail fluide.
• Allouer des tâches aux membres du personnel pour une efficacité opérationnelle.
• Collaborer avec l'équipe de direction pour définir des stratégies de croissance.

Skills

Leadership

Service Clients

Communication

Interpersonal Skills

Education

CIDESCO

ITEC

CIBTAC

Job description

Job Highlights
- Full time or flexible working hours
- Attractive Remuneration Packages, commissions & incentive bonus
- Friendly Environment
- Outstanding Career Advancement Opportunities
- Convenient location (2 minutes’ walk from Rochor MRT)
- Premium boutique beauty, wellness & aromatherapy

Job Descriptions

- Oversee the spa's daily operations; ensuring a smooth workflow.

- Allocate responsibilities among staff members for efficient operations.

- Motivate team to maintain service quality & sales objectives.

- Monitor client satisfaction and ensure quality service delivery.

- Handle any complaints or issues that arise, ensuring a resolution that satisfies the client and maintains the spa's reputation.

- Ensure adherence to hygiene, safety, and quality standards in beauty spa.

- Liaise with marketing team for the social media response.

- Prepare sales report and data analysis from sales transactions.

- Review inventory levels and make orders for consumables & products.

- Review daily sales, revenue, and expenses to ensure accuracy.

- Prepare end-of-day financial reports or documentation as required by management or finance.

- Develop plans for continuous improvement, suggesting changes or enhancements to services, marketing strategies, or operational procedures.

- Collaborate with the management team to set goals and strategies for the spa's growth and development.

- Create business strategies to attract new customers, expand store traffic, and enhance profitability.

- Develop and arrange promotional material and in-store displays.

Requirements
- Minimum 3 years of beauty & spa working experience as supervisor or senior role.
- Willing to work on retails hours & weekend.
- Good customer service, communication & interpersonal skills.
- CIDESCO, ITEC, CIBTAC or other beauty related qualifications
- Good customer service, communication & interpersonal skills.
- Sale oriented, service oriented and customer focused.
- Initiative, passionate, independent, cheerful personality & strong leadership skills.