This is an IT support group
Singapore
On-site
SGD 20,000 - 60,000
Full time
26 days ago
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Job summary
An established industry player is seeking a dedicated customer service consultant to join their team. This role focuses on providing professional consultation and advice on suitable treatments and products while ensuring excellent customer service. You will play a vital role in promoting services, maintaining customer records, and achieving sales targets. The ideal candidate is self-driven, possesses strong communication skills, and has a passion for customer satisfaction. If you are eager to make a difference and thrive in a dynamic environment, this opportunity is perfect for you.
Qualifications
- Prior experience in the beauty industry is a plus.
- Ability to meet individual and outlet targets.
Responsibilities
- Provide professional consultation and advise customers on suitable treatments.
- Monitor and evaluate to achieve sales targets and maintain customer relations.
Skills
Customer Service
Strong Communication Skills
Self-driven
Roles & Responsibilities
- Provide professional consultation and advise customers on the suitable treatments or products.
- Monitor and evaluate to achieve sales target.
- Perform excellent customer service to customers.
- Promote company’s service and products to customers.
- Able to handle customers’ enquiries.
- Maintain existing loyal customer base and source prospect for new customers.
- Ensure filing record of customers’ treatment cards are properly maintained and kept up to date.
- Maintain cleanliness and tidiness of work area.
- Any other ad-hoc duties as required.
Requirements
- Prior experience in beauty industry is a plus.
- Self-driven with ability to meet individual and outlet target.
- Able to work on weekends and PH preferred.
- Strong communication skills.
- Able to commence work immediately or within short notice period.
- Location in Grand Copthorne Waterfront Hotel.