Beauty Centre Manager

Roles & Responsibilities

• Greet and assist customers in a friendly and professional manner, providing personalized beauty consultations and recommendations.
• Oversee daily operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Stay updated on the latest beauty trends, product launches, and brand promotions to offer accurate and relevant information to customers.
• Order beauty products, like creams and essential oils, and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Self-motivated in achieving sales targets.
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Friendly, approachable, and sales-driven attitude
• Promote services, products, and discounts on social media
• Availability to work on retail hours, including evenings and weekends, as required.
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly, and quarterly)
• Address customer inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
• Run online competitions and offer discount packages to attract new customers
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Maintain a clean and organized consultation area