Beauty Advisor (5.5 Days/Week)

Henatenn Holdings Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading beauty retail company in Singapore is seeking a passionate Beauty Advisor / Senior Beauty Advisor to provide premium customer experiences across multiple outlets. Candidates should have at least 3 years of retail experience and a strong dedication to customer service and sales.

Qualifications

• At least 3 years of retail experience.
• Passionate about beauty and retail industry.
• Excellent customer service and sales driven.

Responsibilities

• Recognize sale opportunities and capitalize on upselling.
• Engage customers and understand their needs.
• Deliver premium retail experience through excellent after-sales service.

Skills

Customer service

Sales driven

Team player

Job description

About our company

NOVELA is Singapore's first multi-brand premium beauty retail store established in 2012. We focus on the integration of international hidden gems and cult favorite products aimed at providing consumers with a premium shopping experience at all retail stores islandwide. At present, we have 7 retail stores in the following locations:

Beauty Advisor / Senior Beauty Advisor

Working hours: 5.5 days work week/ 44 hours

Outlets: Novena Velocity, Bugis Plus, Tampines 1, PLQ, IMM,Yuehwa and Waterway point

Job Description

1. Recognize sale opportunities and be able to capitalize on upselling/ cross-presentation of items or services at the point of service.
2. Contributes to achieving store goals in sales and service
3. Participate on managing deliveries (unpacking, preparing, re-shelving or storing stock)
4. Explaining the value and benefit of the Brand Membership to customers
5. Engages customers in conversation and establish a connection to understand their needs
6. Deliver premium retail experience by offering excellent after sales service/follow up
7. Cultivate customer relationships to stimulate word of mouth and grow client database
8. Demonstrate good product knowledge across a variety of brands
9. Any other ad hoc duties assigned by Store in Charge / Store Manager
   

Job Requirements:

• At least 3 years retail experience
• Passionate about beauty and retail industry
• Excellent customer service and sales driven
• Good team player with a positive personality