Bartender (5 Star Hotel)

Masters Career Consultancy Pte Ltd; Singapore; On-site; SGD 25,000 - 45,000; Full time

Job summary

An established industry player seeks a dedicated individual to oversee the operations of a luxury hotel outlet. This role involves ensuring the highest standards of food and beverage service, coordinating staff efficiently, and addressing customer feedback to enhance satisfaction. With responsibilities ranging from supervising daily operations to managing guest interactions, this position offers a unique opportunity to contribute to a premier hospitality experience. Join a team committed to excellence and be part of a dynamic environment where your contributions will make a significant impact.

Benefits

Duty Meal Provided

Uniform Provided

Transportation during Midnight

Qualifications

• Strong understanding of food and beverage operations.
• Ability to handle customer concerns professionally.

Responsibilities

• Coordinate trainee work while maintaining quality standards.
• Ensure highest standards of food and beverage service.
• Handle customer feedback and improve service quality.

Skills

Customer Service

Team Coordination

Food and Beverage Knowledge

Point of Sale System

Education

High School Diploma

Hospitality Management Degree

Job description

5 Star Luxury Hotel under Marriot Group
Duty Meal & Uniform Provided
Transportation provided during midnight

KEY RESPONSIBILITIES:

· Responsible for coordinating the work of the trainee in an efficient manner, whilst maintaining quality and standards.

· Have a full knowledge of the Outlet operations and roles therein.

· Ensure all beverage and food items served to guests are of the highest standard and presentation.

· Understand and supervise opening and closing procedures including a thorough knowledge of the Point of Sale System.

· Ensure cleanliness of tables, chairs, floor and general equipment. In liaison with Outlet Manager, ensure sufficient equipment for the operation of the outlet.

· Assign staff to their stations and inform of any special request such as VIP guest or returning guests.

· Be attentive in checking quality of beverage and food snack service.

· Report maintenance faults and damage of furniture and all areas of the restaurant to the maintenance department.

· Ensure completion of monthly linen, operating equipment, wine and beverage stock- take.

· Handle customer concerns and complaints with concern and understanding according in a professional manner.

· To collect guest feedback and comments in order to improve service and product quality to ensure guest satisfaction.

· Communicate all comments and feedback from guests and staff to the Manager.

Ehsan Khodayari
Masters Career Consultancy
EA License No:16C8443
Personnel Reg No.:R24125992