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A leading company in Singapore is seeking a Bar Manager to oversee the entire bar operation and ensure exceptional guest experiences. The ideal candidate will have a Bachelor's degree in Food & Beverage Management, at least 5 years of experience in bar management, and strong leadership skills. Key responsibilities include managing inventory, developing sales strategies, and leading the bar staff to maintain high service standards. This role offers the opportunity to contribute to operational excellence within a vibrant environment.
Key Responsibilities:
Guest Experience: Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
Regulatory Compliance: Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
Sales Strategy: Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
Inventory Management: Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
Team Leadership: Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
Financial Management: Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
Customer Service: Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
Event Coordination: Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
Equipment Maintenance: Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
Reporting: Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Minimum Qualifications / Experience:
Bachelor's degree or equivalent in Food & Beverage Management or related field.
Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.
Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
Excellent leadership, communication, and problem-solving skills.
Proven track record of driving sales, managing teams, and delivering exceptional customer service.
Familiarity with Microsoft Office suite and point-of-sale (POS) systems.
Ability to work flexible hours, including evenings, weekends, and holidays.