Banquet Supervisor/ Assistant Manager

The Fullerton Hotels and Resorts; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A luxury hotel in Singapore is seeking an experienced Banquet Manager to oversee and ensure the seamless operation of the banquet department. You will manage daily operations, build client relationships, and ensure all aspects of service meet high standards. Preferred qualifications include 2 years of experience in banquet servicing and the ability to thrive in a fast-paced environment. This role promises a dynamic work environment focused on safety and teamwork.

Qualifications

• 2 years of experience in banquet servicing is preferred.
• Able to work in a fast-paced environment.

Responsibilities

• Ensure the smooth daily operation of the banquet department.
• Meet clients for specific rooms and functions.
• Manage daily operations on the floor.
• Review banquet event orders for proper set-ups.
• Assess procedures and alter them as needed.
• Monitor productivity, revenues, and costs.
• Maintain accurate financial reporting.
• Build relationships with Conference Services Department.
• Ensure equipment and furniture are in good repair.
• Keep function information up to date.
• Participate in budgeting processes.
• Develop and maintain a safety culture.
• Communicate concerns to Banquet Management.
• Coach and train the Banquet leadership team.

Skills

Banquet service experience

Ability to work in fast-paced environment

Job description

• Ensure the smooth daily operation of the banquet department as well as all banquet bar services

• Meet clients for specific rooms and functions

• Responsible for daily operation by managing on the floor

• Review all banquet event orders to ensure proper set-ups are in place and correct

• Responsible for critically assessing procedures, policies, and methods of operation and alter them where necessary

• Responsible for the financial success of the department by monitoring productivity, revenues and costs

• Ensure all financial reporting is maintained and accurate (billing, payroll, etc.)

• Responsible for building relationships with the Conference Services Department to ensure that a common vision in direction is shared and our customer's expectations are exceeded.

• Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team

• Responsible for ensuring that all equipment, fixtures, and furniture of the department are kept in good supply and in the best repair possible

• Maintain and ensure that all function information is kept up to date with respect to all changes and/or revisions

• Participate in the budgeting process of the department by establishing clear and precise priorities for operational expenditures

• Actively develop and maintain a safety culture within the department and ensure departmental adherence to and awareness of workplace safety standards

• Contribute to a positive work environment and ensure all concerns are communicated to Banquet Management in timely fashion

• Coach and train the Banquet leadership team in all aspects of the department, monitoring their development and providing critical feedback and performance reviews

Requirements:

• 2 years of experience in banquet servicing is preferred

• Able to work in fast-paced environment