Banquet Coordinator

Borr Drilling; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Banquet Administrator to manage event coordination and guest satisfaction. The role involves effective communication with staff and ensuring high standards of service are met in a vibrant, fast-paced environment. The position offers various learning programs and benefits focused on health and wellness.

Benefits

Learning & Development opportunities

Health benefits

Retirement Plans

MOstay program

Qualifications

• Service-oriented team player.
• Able to work under pressure in a fast-paced environment.
• Fluent in English.

Responsibilities

• Communicate with the Event Management Manager to understand guests’ requirements.
• Ensure function rooms are set up according to the Banquet Event Order.
• Administer post-function reports and suggest solutions.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Job description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.

As a Banquet Administrator, you will be responsible for the following duties:

• Communicate with the Event Management Manager or Executive to fully understand guests’ requirements.
• Ensure that all function rooms are set up in accordance with the Banquet Event Order.
• Engage and coordinate with meeting organizers to handle all pre-requested and last-minute requests appropriately.
• Ensure guest needs and expectations are met by providing efficient and professional service.
• Control staffing and casual labor costs, ensuring work hours per deployed staff are properly utilized.
• Administer post-function reports, identifying problems and suggesting solutions to the Director of Banquets.
• Ensure cleanliness of function rooms and banquet areas at all times.
• Monitor MOHG standards such as MbMO, LRA, LQE, and FLHSS&E regularly.
• Handle ad hoc special projects and assignments as assigned by the Director of Banquet Operations.

As a Banquet Administrator, we expect from you:

• Service-oriented team player with excellent interpersonal and communication skills.
• Able to multi-task and work under pressure in a fast-paced environment.
• Fluent in English communication.

Our commitment to you

• Learning & Development: We craft unique learning and development programs for various career stages so that you grow continuously.
• MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay program offers complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness: Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programs are offered to all our colleagues worldwide.
• Retirement Plans: We offer different retirement plans depending on your length of service and role, as a token of our appreciation for your commitment.

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